Insignia IS-TV040921 User Manual (English) - Page 30

Closed Caption Problem, Possible Remedy, Problem, Corrective Action

Page 30 highlights

PROBLEM Picture OK, Sound Poor No operation by infrared remote control Different color marks on screen CORRECTIVE ACTION • Try a new channel, if OK, then possible station trouble. • Check for local interference. • Make sure the AC cord is connected to an AC outlet. • Check batteries in remote control. • Magnetism from nearby appliances and geomagnetism might affect the color of the TV picture. Move the unit away from the appliances, the unit can repair itself automatically. If you want to repair immedi- ately, unplug the power cord, then plug it in again 30 minutes later or so. This automatically resets the unit. CLOSED CAPTION PROBLEM Misspelling in captions Text is not shown in its entirety or a delay occurs from what is being said Captions scrambled with white boxes No captions in a program which must contain closed caption Black box in the TV screen POSSIBLE REMEDY • Error committed by the closed captioning production company. • Possible in a live broadcast. Not in case of a prerecorded program. • A few seconds of delay is common for live broadcast. • Display capacity may not exceed 220 words per minute. If a dialogue • exceeds that rate, selective editing is used to insure that the captions • remain up-to-date with the current TV screen dialogue. • Caused by interferences of building, power lines, thunderstorms, etc. • The broadcast may use a time compression process to speed up the • program. The decoder cannot read the compressed information and • captions will be lost. • You are in TEXT mode. Select a CAPTION mode ("C1", "C2") or • Caption "OFF". - 30 - EN

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- 30 -
EN
CLOSED CAPTION PROBLEM
POSSIBLE REMEDY
Misspelling in captions
Error committed by the closed captioning production company.
Possible in a live broadcast. Not in case of a prerecorded program.
Text is not shown in its entirety or
A few seconds of delay is common for live broadcast.
a delay occurs from what is being
Display capacity may not exceed 220 words per minute. If a dialogue
said
exceeds that rate, selective editing is used to insure that the captions
remain up-to-date with the current TV screen dialogue.
Captions scrambled with white
Caused by interferences of building, power lines, thunderstorms, etc.
boxes
No captions in a program which
The broadcast may use a time compression process to speed up the
must contain closed caption
program. The decoder cannot read the compressed information and
captions will be lost.
Black box in the TV screen
You are in TEXT mode. Select a CAPTION mode (“C1”, “C2”) or
Caption “OFF”.
PROBLEM
CORRECTIVE ACTION
Picture OK, Sound Poor
Try a new channel, if OK, then possible station trouble.
Check for local interference.
No operation by infrared remote
Make sure the AC cord is connected to an AC outlet.
control
Check batteries in remote control.
Different color marks on screen
Magnetism from nearby appliances and geomagnetism might affect
the color of the TV picture. Move the unit away from the appliances,
the unit can repair itself automatically. If you want to repair immedi-
ately,
unplug the power cord, then plug it in again 30 minutes later or
so. This automatically resets the unit.