Insignia IS-TV040924 User Manual (English) - Page 12

Troubleshooting Guide

Page 12 highlights

TROUBLESHOOTING GUIDE Before requesting service, please refer to the following chart for the symptom and possible solution. SYMPTOMS POSSIBLE SOLUTIONS TV does not operate. • Make sure the power cord is plugged in. • Try another AC outlet. • Power is off, check fuse or circuit breaker. • Unplug unit for an hour, then plug it back in. Poor sound or no sound. • Station or CATV experiencing problems, tune to another station. • Check sound adjustments (Volume and Mute). • Check for sources of possible interference. • Station or CATV experiencing problems, tune to another station. Poor picture or no picture. • Make sure channels are set into memory. • Check antenna or CATV connections, adjust antenna. • Check for sources of possible interference. • Check picture control adjustments. Poor reception on some channels. • Station or CATV experiencing problems, tune to another station. • Make sure channels are set into memory. • Station is weak, adjust antenna to receive desired station. • Check for sources of possible interference. • Station or CATV experiencing problems, tune to another station. Poor color or no color. • Make sure channels are set into memory. • Check picture control adjustments. • Check antenna or CATV connections, adjust antenna. • Check for sources of possible interference. Picture wobbles or drifts. • Station or CATV experiencing problems, tune to another station. • Make sure channels are set into memory. • CATV company is scrambling signal. • Adjust antenna. SYMPTOMS POSSIBLE SOLUTIONS No CATV reception. • Check all CATV connections. • Set TV/CATV menu option to the CATV mode. • Station or CATV system problems, try another station. Horizontal or • Check antenna connections, adjust or diagonal bars re-direct antenna. on screen. • Check for sources of possible interference. No reception above channel 13. • Make sure TV/CATV menu option is in the appropriate mode. • If using antenna, check UHF antenna connections. No Remote operation. • Batteries are weak, dead or inserted incorrectly. • Remote is out of range, move closer to TV (within 15 feet). • Make sure Remote is aimed at sensor. • Confirm there are no obstructions between the Remote and the TV. • Make sure the power cord is plugged in. • No broadcast on station tuned. TV shuts off. • Sleep Timer is set. • Power interrupted. • TV station experiencing problems or program tuned is not closed captioned. Try another Closed - channel. Caption is • Check CATV connection or VHF/UHF not activated. antenna, reposition or rotate antenna. • Press TV/CAP/TEXT button to turn on the closed caption decoder. Display is not shown in your • Select proper language in the menu options. language. SPECIFICATIONS AC Power Input: 120V, 60Hz AC Power Consumption: 135 Watts Chassis Construction: IC Solid state Picture Tube: 27 inches (measured diagonally) Audio Power Output Rating: 2.5 + 2.5 Watts Speakers: 1-13/16 inches x 3-7/8 inches Full Range, 8 ohm x 2 Tuner Type: 181 Channel, Quartz PLL Frequency Synthesized Remote Control: Infrared, Direct Access, 2 x AAA batteries (not supplied) Receiving Channels: VHF 2-13 UHF 14-69 CATV 01-97 (5A)-(A-3) 98-99 (A-2)-(A-1) 14-22 (A)-(I) 23-36 (J)-(W) 37-65 (AA)-(FFF) Antenna Input Impedance: 66-125 (GGG)-(125) 75 Ohm (VHF/UHF/CATV) Inputs: S-Video: Y-Input: C-Input: Video: Audio: Component: Coaxial Input 1.0 Vp-p/75 ohms 0.3 Vp-p/75 ohms 1.0 Vp-p/75 ohms -8 dBm/50K ohms Y: 1 Vp-p/75 ohms PR: 0.7 Vp-p/75 ohms Dimensions: Weight: PB: 0.7 Vp-p/75 ohms 29-1/8" (W) x 19-7/16" (D) x 22-5/8" (H) 88.2 Ibs ACCESSORY Remote Control Design and specifications are subject to change without notice. 12 3U20431A [E] P09-13 12 2/21/05, 6:26 PM

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12
TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMS
POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off, check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
• Station or CATV experiencing problems,
tune to another station.
• Check sound adjustments (Volume and Mute).
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
• Check antenna or CATV connections, adjust
antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
• Station is weak, adjust antenna to receive
desired station.
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or CATV connections, adjust
antenna.
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
• CATV company is scrambling signal.
• Adjust antenna.
• Check all CATV connections.
• Set TV/CATV menu option to the CATV mode.
• Station or CATV system problems, try
another station.
• Check antenna connections, adjust or
re-direct antenna.
• Check for sources of possible interference.
Poor sound
or no sound.
Poor picture
or no picture.
Horizontal or
diagonal bars
on screen.
No Remote
operation.
• Select proper language in the menu options.
Display is not
shown in your
language.
No reception
above
channel 13.
No CATV
reception.
• Batteries are weak, dead or inserted incorrectly.
• Remote is out of range, move closer to TV
(within 15 feet).
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions between
the Remote and the TV.
• Make sure the power cord is plugged in.
• Make sure TV/CATV menu option is in the
appropriate mode.
• If using antenna, check UHF antenna
connections.
• No broadcast on station tuned.
• Sleep Timer is set.
• Power interrupted.
TV shuts off.
• TV station experiencing problems or program
tuned is not closed captioned. Try another
channel.
• Check CATV connection or VHF/UHF
antenna, reposition or rotate antenna.
• Press TV/CAP/TEXT button to turn on the
closed caption decoder.
Closed -
Caption is
not activated.
SYMPTOMS
POSSIBLE SOLUTIONS
TV does not
operate.
Picture
wobbles or
drifts.
Poor color or
no color.
Poor
reception on
some
channels.
Remote Control
ACCESSORY
SPECIFICATIONS
AC Power Input:
AC Power Consumption:
Chassis Construction:
Picture Tube:
Audio Power Output Rating:
Speakers:
Tuner Type:
Remote Control:
120V, 60Hz
135 Watts
IC Solid state
27 inches (measured diagonally)
2.5 + 2.5 Watts
1-13/16 inches x 3-7/8 inches Full Range, 8 ohm x 2
181 Channel, Quartz PLL Frequency
Synthesized
Infrared, Direct Access, 2 x AAA batteries
(not supplied)
VHF
2-13
UHF
14-69
CATV
01-97 (5A)-(A-3)
98-99 (A-2)-(A-1)
14-22 (A)-(I)
23-36 (J)-(W)
37-65 (AA)-(FFF)
66-125 (GGG)-(125)
75 Ohm (VHF/UHF/CATV)
Coaxial Input
1.0 Vp-p/75 ohms
0.3 Vp-p/75 ohms
1.0 Vp-p/75 ohms
-8 dBm/50K ohms
Y:
1 Vp-p/75 ohms
P
R
: 0.7 Vp-p/75 ohms
P
B
: 0.7 Vp-p/75 ohms
29-1/8” (W) x 19-7/16” (D) x 22-5/8” (H)
88.2 Ibs
Design and specifications are subject to change without notice.
Receiving Channels:
Antenna Input Impedance:
Inputs:
S-Video:
Y-Input:
C-Input:
Video:
Audio:
Component:
Dimensions:
Weight:
3U20431A [E] P09-13
2/21/05, 6:26 PM
12