Insignia NS-32D310NA15 User Manual (English) - Page 76

Video and audio

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NS-32D310NA15 Insignia 32" LED TV Video and audio Problem Solution Picture does not fill the screen. There are black bars around the picture. • Change the aspect ratio. An increasing amount of digital TV and movies are presented in wide screen (16:9). See the "Aspect Ratio" option in "Adjust the TV picture" on page 50. No picture (screen is not lit) and no sound. • Press on the TV or the remote control. • Make sure that the Audio Only option is set to Off. See "Play TV audio only" on page 55. • Make sure that the video cables are connected securely to your TV. • Adjust the contrast and brightness. See "Adjust the TV picture" on page 50. • Make sure that the power cord is plugged in. • Make sure that the correct video input source is selected. See "Select the video input source" on page 39. • Try another channel. The station may be experiencing problems. • Make sure that the incoming signal is compatible. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connect a cable or satellite box" on page 13 or "Connect an antenna or cable TV (no box)" on page 18. • Check the closed caption settings. Some TEXT modes can block the screen. See "Select the analog closed captioning mode" on page 64 or "Select the digital closed captioning mode" on page 64. Problem Solution Dark, poor, or no picture (screen is lit), but sound is good. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connect a cable or satellite box" on page 13 or "Connect an antenna or cable TV (no box)" on page 18. • Adjust the brightness. See "Adjust the TV picture" on page 50. • Change to a different picture mode. See "Adjust the TV picture" on page 50. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Check the digital signal strength" on page 58. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Try another channel. The station may be experiencing problems. No color, dark picture, or color is not correct. • Try another channel. The station may be experiencing problems. • Adjust the color settings. See "Adjust the TV picture" on page 50. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connect a cable or satellite box" on page 13 or "Connect an antenna or cable TV (no box)" on page 18. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Check the digital signal strength" on page 58. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. www.insigniaproducts.com 71

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71
NS-32D310NA15 Insignia 32" LED TV
www.insigniaproducts.com
Video and audio
Problem
Solution
Picture does not
fill the screen.
There are black
bars around the
picture.
•
Change the aspect ratio. An
increasing amount of digital TV
and movies are presented in
wide screen (16:9). See the
“Aspect Ratio” option in “
Adjust
the TV picture
” on page
50
.
No picture (screen
is not lit) and no
sound.
•
Press
on the TV or the
remote control.
•
Make sure that the
Audio Only
option is set to
Off
. See “
Play TV
audio only
” on page
55
.
•
Make sure that the video cables
are connected securely to your
TV.
•
Adjust the contrast and
brightness. See “
Adjust the TV
picture
” on page
50
.
•
Make sure that the power cord
is plugged in.
•
Make sure that the correct
video input source is selected.
See “
Select the video input
source
” on page
39
.
•
Try another channel. The station
may be experiencing problems.
•
Make sure that the incoming
signal is compatible.
•
Make sure that the antenna or
cable TV is connected correctly
and securely. See “
Connect a
cable or satellite box
” on
page
13
or “
Connect an
antenna or cable TV (no box)
”
on page
18
.
•
Check the closed caption
settings. Some TEXT modes can
block the screen. See “
Select
the analog closed captioning
mode
” on page
64
or “
Select
the digital closed captioning
mode
” on page
64
.
Dark, poor, or no
picture (screen is
lit), but sound is
good.
•
Try another channel. The station
may be experiencing problems.
•
Make sure that the antenna or
cable TV is connected correctly
and securely. See “
Connect a
cable or satellite box
” on
page
13
or “
Connect an
antenna or cable TV (no box)
”
on page
18
.
•
Adjust the brightness. See
“
Adjust the TV picture
” on
page
50
.
•
Change to a different picture
mode. See “
Adjust the TV
picture
” on page
50
.
•
If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“
Check the digital signal
strength
” on page
58
.
•
If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
•
Make sure that the video cables
are connected securely to your
TV.
•
The video cable(s) you are using
may be bad. Try a new set.
•
Try another channel. The station
may be experiencing problems.
No color, dark
picture, or color is
not correct.
•
Try another channel. The station
may be experiencing problems.
•
Adjust the color settings. See
“
Adjust the TV picture
” on
page
50
.
•
Make sure that the video cables
are connected correctly and
securely to your TV.
•
Make sure that the antenna or
cable TV is connected correctly
and securely. See “
Connect a
cable or satellite box
” on
page
13
or “
Connect an
antenna or cable TV (no box)
”
on page
18
.
•
If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“
Check the digital signal
strength
” on page
58
.
•
If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Problem
Solution