Insignia NS-LCD26 User Manual (English) - Page 23

Maintaining, Troubleshooting - ns lcd26a problems

Page 23 highlights

Insignia NS-LCD26A LCD TV Maintaining About temperature • Do not use the television in hot and cold rooms (locations). • When the television is used in rooms (locations) with low temperature, the picture may leave trails or appear slightly delayed. This is not a malfunction and the television will recover when the temperature returns to normal. • Do not leave the television in a hot or cold location. Also, do not leave the television in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the screen to malfunction. • Storage temperature: 32 to 122°F (0 to 50°C) • Working temperature: 41 to 104°F (5 to 40°C) About After-Image The extended use of a fixed image program can cause a permanent after-image (also known as burn-in) on the screen. This background image is viewable on normal programs in the form of a stationary fixed image. This irreversible screen damage can be limited by doing the following: • Reduce the brightness/contrast setting to a minimum viewing level. • Do not display the fixed image for extended periods of time. • Turn the power to the television off when not in actual use. Caution • Do not allow a still picture to be displayed for an extended period, as this can cause a permanent after-image to remain on the screen. Examples of still pictures include logos, video games, computer images, teletext, and images displayed in 4:3 mode. • The permanent after-image on the screen resulting from fixed image use is not an operating defect and as such is not covered by the warranty. • This television is not designed to display fixed images for extended periods of time. Cleaning and Maintenance To clean this television, wipe with a soft, dry cloth. If the surfaces are extremely dirty, use a soft cloth dipped in a soap and water solution or a weak detergent solution. • Use eyeglass cleaner to remove stubborn dirt from the screen. • Never use alcohol, paint thinner, or benzine to clean this television. • Before using a chemically treated cloth, read the instructions that came with the cloth carefully. Troubleshooting If, after reading these operating instructions, you have additional questions related to the use of your television, call the service center. Before calling service, check the symptoms and follow the suggested solutions. Category Problem Possible Solution Remote control Remote control does not operate Remote control does not operate other brand equipment Video and No picture Audio (screen is not lit) No sound Dark, poor, or no picture (screen is lit) Good sound No color/dark picture/color Is not correct Only snow and noise appear on the screen Dotted lines or stripes Double images Black box on screen Good picture, no sound Audio noise • The batteries may be weak. Replace the batteries. • Check the orientation of the batteries. • Make sure the power cord is plugged in. • If you replaced the batteries to the remote recently, the code numbers for the video equipment may need to be reset. • There may be more than one code for the equipment that you are attempting to operate. • There is a possibility that this equipment can only be operated by its original remote control. • Make sure that the power cord is plugged in. • Press POWER on the television or on the remote control. • Try another channel. It could be station trouble. • Select a different picture mode. • Adjust the brightness in the video setting. • Check the antenna/cable connections. • Adjust the color saturation in the video setting. • Check the antenna/cable connections. • Try another channel. It could be station trouble. • Adjust the antenna. • Move the television away from noise sources such as cars, neon signs, or hair dryers. • Use a highly directional outdoor antenna or a cable television provider. • You have selected a text option and no text is available. Turn off the Close Caption feature or select a different option. • The sound may be muted. Press MUTE again to cancel. • Make sure that the stereo mode is set to stereo or mono. • Communication problems may occur if infrared communication equipment (such as infrared cordless headphones) is used near the television. Move the infrared communication equipment away from the television until the noise is eliminated. www.insignia-products.com 21

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21
Insignia NS-LCD26A LCD TV
www.insignia-products.com
Maintaining
About temperature
Do not use the television in hot and cold
rooms (locations).
When the television is used in rooms
(locations) with low temperature, the picture
may leave trails or appear slightly delayed.
This is not a malfunction and the television
will recover when the temperature returns to
normal.
Do not leave the television in a hot or cold
location. Also, do not leave the television in a
location exposed to direct sunlight or near a
heater, as this may cause the cabinet to
deform and the screen to malfunction.
Storage temperature: 32 to 122°F (0 to 50°C)
Working temperature: 41 to 104°F (5 to 40°C)
About After-Image
The extended use of a fixed image program can
cause a permanent after-image (also known as
burn-in) on the screen. This background image
is viewable on normal programs in the form of a
stationary fixed image. This irreversible screen
damage can be limited by doing the following:
Reduce the brightness/contrast setting to a
minimum viewing level.
Do not display the fixed image for extended
periods of time.
Turn the power to the television off when not
in actual use.
Cleaning and Maintenance
To clean this television, wipe with a soft, dry
cloth. If the surfaces are extremely dirty, use a
soft cloth dipped in a soap and water solution or
a weak detergent solution.
Use eyeglass cleaner to remove stubborn dirt
from the screen.
Never use alcohol, paint thinner, or benzine
to clean this television.
Before using a chemically treated cloth, read
the instructions that came with the cloth
carefully.
Troubleshooting
If, after reading these operating instructions, you
have additional questions related to the use of
your television, call the service center.
Before calling service, check the symptoms and
follow the suggested solutions.
Caution
Do not allow a still picture to be displayed for an
extended period, as this can cause a
permanent after-image to remain on the
screen.
Examples of still pictures include logos, video
games, computer images, teletext, and images
displayed in 4:3 mode.
The permanent after-image on the screen
resulting from fixed image use is not an
operating defect and as such is not covered by
the warranty.
This television is not designed to display fixed
images for extended periods of time.
Category
Problem
Possible Solution
Remote
control
Remote control
does not
operate
The batteries may be weak.
Replace the batteries.
Check the orientation of the
batteries.
Make sure the power cord is
plugged in.
Remote control
does not
operate other
brand
equipment
If you replaced the batteries
to the remote recently, the
code numbers for the video
equipment may need to be
reset.
There may be more than one
code for the equipment that
you are attempting to
operate.
There is a possibility that this
equipment can only be
operated by its original
remote control.
Video and
Audio
No picture
(screen is not
lit)
No sound
Make sure that the power
cord is plugged in.
Press
POWER
on the
television or on the remote
control.
Try another channel. It could
be station trouble.
Dark, poor, or
no picture
(screen is lit)
Good sound
Select a different picture
mode.
Adjust the brightness in the
video setting.
Check the antenna/cable
connections.
No color/dark
picture/color Is
not correct
Adjust the color saturation in
the video setting.
Only snow and
noise appear on
the screen
Check the antenna/cable
connections.
Try another channel. It could
be station trouble.
Dotted lines or
stripes
Adjust the antenna.
Move the television away
from noise sources such as
cars, neon signs, or hair
dryers.
Double images
Use a highly directional
outdoor antenna or a cable
television provider.
Black box on
screen
You have selected a text
option and no text is
available. Turn off the Close
Caption feature or select a
different option.
Good picture,
no sound
The sound may be muted.
Press
MUTE
again to cancel.
Make sure that the stereo
mode is set to stereo or
mono.
Audio noise
Communication problems
may occur if infrared
communication equipment
(such as infrared cordless
headphones) is used near
the television. Move the
infrared communication
equipment away from the
television until the noise is
eliminated.