Insignia NS-MC60SS8 Documentation - Page 18
Troubleshooting
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NS-MC60SS8_17-0691_MAN_V1_ENG.fm Page 18 Tuesday, September 12, 2017 11:32 AM NS-MC60SS8 Troubleshooting Caution Do not try to repair your multi-cooker yourself. Doing so invalidates the warranty. IF THIS OCCURS The power cord and plug suffer from expansion, deformation, discoloration, or are damaged. A portion of the power cord and the plug are hotter than usual. When you plug it in, there is an unusual sound or shock. There is dust or dirt on the plug or socket. DO THIS Stop using the multi-cooker immediately and send to an authorized service center for repair. Remove dust or dirt with a dry brush. PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION It's difficult to close the The rubber gasket is not positioned Reposition the rubber gasket. cover. well. The red push rod on the top of the lid Push the push rod gently by hand. is jammed by the float valve. The float valve is in the up position. Press the float valve gently with a knife. There is still pressure in the cooker. Wait for the pressure to completely release. It's difficult to open the The float valve fails to fall after the Press the float valve gently with the rice spoon. cover. steam has been released. There is pressure inside the cooker. Wait until the pressure is lower. The cover is leaking. No rubber gasket. Install the rubber gasket correctly. Food debris on the rubber gasket. Clean the rubber gasket. Worn rubber gasket. Replace the rubber gasket. The cover is not closed completely. Close the cover again. The float valve is leaking. Food debris on the float valve gasket. Clean the float valve gasket. Float valve gasket ring worn. Replace the float valve gasket. The float valve won't Too much or too little food and rise. water in the cooker. Adjust food and water level in the cooker. The cover or exhaust valve are leaking. Return to a Best Buy store near you for inspection or repair. The exhaust valve does The exhaust valve is not in the not seal. SEALED position. Turn the exhaust valve to the SEALED position. The pressure control is failing. Return to the service center for inspection or repair. 18 www.insigniaproducts.com