Insignia NS-P10DVD18 User Guide - Page 18
Troubleshooting
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Troubleshooting NS-P10DVD18 PROBLEM No power No sound or distorted sound. Cannot fast-forward or fast-reverse through a movie. The icon appears on the screen. Picture is distorted. Disc does not play. Play starts, then stops immediately. SOLUTION • Make sure that the AC power adapter is plugged in and connected. • Make sure that your player is turned on. • Adjust the volume. • Make sure that all cables are inserted correctly into the appropriate jacks. • Make sure that your player is not paused. • Make sure that your player is not in fast forward or fast reverse mode. • Make sure that your player is not too hot. Let it cool for 30 minutes, then try it again. • Make sure that the headphones are not plugged in. • You cannot fast-forward through opening credits and warning information at the beginning of a movie. • Some DVDs do not allow rapid scanning or skipping of titles or chapters. The action you tried cannot be done because: • The DVD does not support the feature (for example the Subtitle feature). • The feature is not available at the current point on the DVD. • You entered a title or chapter number that is out of range. • During fast-forwarding or fast-reversing, distortion is normal. • The DVD may be damaged. Try another DVD. • Make sure that the disc is inserted with the label side up. • Make sure that the disc is compatible with your player. Your player can play DVDs and audio CDs. • Make sure that the region code for the DVD matches the region code for your player. Your player's region code is 1. The DVD's region code is on the DVD or the DVD packaging. • Make sure that the disc is not dirty. • If condensation has formed inside your player, let your player dry out. 18 www.insigniaproducts.com