Insignia NS-UZ17WH0 User Guide - Page 14
General, Problem, Possible Cause, Possible Solution
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NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C General PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION E2 appears on the display E5 appears on the display E7 appears on the display Temperature sensor failure. Defrost sensor failure. Call for service. Call for service. Ambient temperature Call for service. sensor failure. High Temp and Door Open alerts See "Understanding Alerts" on page 13. The freezer does The freezer is not operate unplugged. Make sure that the freezer is plugged in and that the plug is pushed completely into the outlet. The fuse on the circuit is Check the house fuse/circuit breaker box blown or the circuit and replace the fuse or reset the circuit breaker is tripped. breaker. Power failure. If a power failure occurs, the freezer turns off. Wait until the power is restored. The freezer door Food packages are does not close interfering with the completely door. The door gaskets are dirty. The freezer may not be level. Food in the The door has been freezer is not cold opened too often or was not closed properly. Move the food packages or remove some food. Clean the door gaskets. Level the freezer. Make sure that the door is closed properly. You have just added a Allow time for the new food to cool, then large amount of food to check again. the freezer. The door is not closed Check the door gasket and food completely. distribution and make sure that the door closes completely. The freezer has recently Allow time for the freezer to cool before been disconnected for a adding food. Four hours are required for period of time. the freezer to cool down completely. The thermostat is set Set the thermostat to a colder setting. too warm. 14 www.insigniaproducts.com