Intel SBCEGBESW1 User Guide - Page 270

Problems with Network, Diagnostics pass but the connection fails

Page 270 highlights

Problems with Network Diagnostics pass but the connection fails • Make sure the network cable is securely attached. • Make sure the cable is connected to the port from the onboard network controller. Problems with Application Software that Ran Correctly Earlier Problems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure. However, they can also be caused by file corruption or changes to the software configuration. Check the following: • If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures. • If you suspect that a transient voltage spike, power outage, or brownout might have occurred, reload the software and try running it again. Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands. Note: Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord. 254 Intel® Blade Server Ethernet Switch Modules SBCEGBESW1 and SBCEGBESW10 EWS User Guide

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254
Intel® Blade Server Ethernet Switch Modules SBCEGBESW1 and SBCEGBESW10 EWS User Guide
Problems with Network
Diagnostics pass but the connection fails
Make sure the network cable is securely attached.
Make sure the cable is connected to the port from the onboard network controller.
Problems with Application Software that Ran Correctly
Earlier
Problems that occur after the system hardware and software have been running correctly
sometimes indicate equipment failure. However, they can also be caused by file
corruption or changes to the software configuration.
Check the following:
If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if
keyboard input is incorrect), a marginal power supply, or other random component
failures.
If you suspect that a transient voltage spike, power outage, or brownout might have
occurred, reload the software and try running it again. Symptoms of voltage spikes
include a flickering video display, unexpected system reboots, and the system not
responding to user commands.
Note:
Random errors in data files: If you are getting random errors in your data files, they may
be getting corrupted by voltage spikes on your power line. If you are experiencing any of
the above symptoms that might indicate voltage spikes on the power line, you may want to
install a surge suppressor between the power outlet and the system power cord.