Intel SC5600BRP Service Guide - Page 112
Appendix E: Intel, Server Issue Report Form - server case
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Appendix E: Intel® Server Issue Report Form Appendix E: Intel® Server Issue Report Form Issue Report Form (Rev 3.5) NOTE: Filling out this form completely is required for any escalation. Note: An online/automatic submission version of this form is available at http://support.intel.com/support/motherboards/server/chassis/sc5600/. For the fastest service, please submit your form via the Internet. Customer Contact Information: Customer Support Case#: Intel® Server Board or System: (Example: S55200HC, S5520SC) Server Chassis: (Example SC5600. If third-party chassis is used, indicate make and model.) Base Board Information: (You can find some information by accessing the BIOS and going through the Server Management menu -> System Information) Baseboard PBA/TA/AA # (Example: 123456-789): - You can find this on the white sticker label on the baseboard. System BIOS Version: Intel® Remote Management Module Firmware Version (if applicable): Intel® Management Module BMC Revision (if applicable): BMC/mBMC Version: FRU/SDR Version: HSC Version: Has the latest BIOS been tried? (Yes/No): Has the latest BMC/mBMC been tried? (Yes/No): Has the latest IMM BMC been tried? (Yes/No): Has the latest RMM Firmware been tried? (Yes/No): 98 Intel® Server Chassis SC5600 Service Guide