Intel SE7320EP2 User Guide - Page 43

System Boots when Installing PCI Card, Problems with Newly Installed Application Software

Get Intel SE7320EP2 PDF manuals and user guides View all Intel SE7320EP2 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 43 highlights

Intel® Server Board SE7320EP2 / SE7525RP2 User Guide Troubleshooting System Boots when Installing PCI Card Server Management features require full-time "standby" power. This means some parts of the system have power whenever the power cord is plugged in, even if you have turned off the system power. If you install a PCI card with the AC power cord plugged in, a signal may be sent to command the system to boot. Before installing a PCI card, you should always: Turn off the server power by using the power button on the front of the system. Unplug the AC power cord(s) from the server. Problems with Newly Installed Application Software Problems that occur when you run new application software are usually related to the software, not the server hardware. Faulty equipment is unlikely, especially if other software runs correctly. Check the following: Make sure the system meets the minimum hardware requirements for the software. See the software documentation. Make sure the software is properly installed and configured. See the software documentation. Use only an authorized copy. Unauthorized copies often do not work. If you are running the software from a diskette, CD-ROM, or DVD-ROM, try a different diskette. Make sure the correct device drivers installed. If the problems persist, contact the software vendor's customer service representative. Problems with Application Software that Ran Correctly Earlier Problems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure. However, they can also be caused by file corruption or changes to the software configuration. Check the following: If you are running the software from a diskette, CD-ROM, or DVD-ROM, try a different diskette. Uninstall and reinstall the software. Make sure all necessary files are installed. If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures. If you suspect that a transient voltage spike, power outage, or brownout might have occurred, reload the software and try running it again. Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands. ✏ NOTE Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, install a surge suppressor between the power outlet and the server power cord. 43

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
Intel® Server Board SE7320EP2 / SE7525RP2 User Guide
Troubleshooting
43
System Boots when Installing PCI Card
Server Management features require full-time “standby” power. This means some parts of the
system have power whenever the power cord is plugged in, even if you have turned off the system
power. If you install a PCI card with the AC power cord plugged in, a signal may be sent to
command the system to boot. Before installing a PCI card, you should always:
²
Turn off the server power by using the power button on the front of the system.
²
Unplug the AC power cord(s) from the server.
Problems with Newly Installed Application Software
Problems that occur when you run new application software are usually related to the software, not
the server hardware. Faulty equipment is unlikely, especially if other software runs correctly.
Check the following:
²
Make sure the system meets the minimum hardware requirements for the software. See the
software documentation.
²
Make sure the software is properly installed and configured. See the software documentation.
²
Use only an authorized copy. Unauthorized copies often do not work.
²
If you are running the software from a diskette, CD-ROM, or DVD-ROM, try a different
diskette.
²
Make sure the correct device drivers installed.
If the problems persist, contact the software vendor’s customer service representative.
Problems with Application Software that Ran Correctly Earlier
Problems that occur after the system hardware and software have been running correctly sometimes
indicate equipment failure. However, they can also be caused by file corruption or changes to the
software configuration.
Check the following:
²
If you are running the software from a diskette, CD-ROM, or DVD-ROM, try a different
diskette.
²
Uninstall and reinstall the software. Make sure all necessary files are installed.
²
If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard
input is incorrect), a marginal power supply, or other random component failures.
²
If you suspect that a transient voltage spike, power outage, or brownout might have occurred,
reload the software and try running it again. Symptoms of voltage spikes include a flickering
video display, unexpected system reboots, and the system not responding to user commands.
NOTE
Random errors in data files:
If you are getting random errors in your data files, they
may be getting corrupted by voltage spikes on your power line. If you are experiencing
any of the above symptoms that might indicate voltage spikes on the power line, install a
surge suppressor between the power outlet and the server power cord.