Intermec CN51 Enhanced Mobile Document Imaging (eMDI) User Guide - Page 31

Problems While Using eMDI (continued) Problem Possible Solution Laser frame flashes and is Place the document on a different background which is more aligned on the document, but uniform and has higher contrast with the document. eMDI never captures an image. Laser frame is obscured. Clean the imager window. For more information, see your computer user manual. Cannot capture document. Reduce the image capture ratio and movement settings, and then try to capture the document again. Continue to reduce settings until you successfully capture an image, and then increase the settings gradually until the image quality is acceptable. Enhanced Mobile Document Imaging (eMDI) User Guide 31