Intermec PF4i Intermec Printer Language (IPL) Developer's Guide (old) - Page 80

Troubleshooting Checklist, How the Printer Handles Error Conditions, Syntax Errors, Parameter Errors

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Chapter 5 - Troubleshooting Troubleshooting Checklist If you receive an error message from the printer or have problems while operating the printer, follow the next procedure to troubleshoot the printer. To troubleshoot your printer 1 Send the "Error Code, Request" command (syntax ) to the printer and see if the printer returns an error message. 2 If the printer returns an error message, find it in the section called "Interpreting Error Codes and Solving Problems" on page 71. Follow the instructions in the table to correct the problem. If the printer does not return an error message, try to locate the symptom in the "Printer Operation Problems" and "Print Quality Problems" sections of the printer user's manual. Follow the instructions in the manual to correct the problem. 3 Clean the printer components and check all connections. For more information, see the user's manual for your printer. 4 If the problem persists, contact Intermec Product Support (1-800-755-5505) in North America. If you are an international customer, contact your local Intermec representative. How the Printer Handles Error Conditions This section describes how the printer handles error conditions that may occur while you use IPL commands. Syntax Errors The printer responds to syntax errors in the messages it receives from the host by attempting to execute the commands. It does not ignore a command with a syntax error; instead, the printer produces output, even if it is wrong. This output helps determine what went wrong and what should be done to correct the problem. For more information on command syntax, see the IPL Command Reference Manual. Parameter Errors Certain commands require optional parameters. If you do not supply these parameters, the printer substitutes default values. If a parameter is above its maximum range limit, the printer uses the maximum value. If it falls below the minimum range, the printer uses the minimum value. See the IPL Command Reference Manual for the range and default value for each command. Image Overrun Errors Image overrun occurs when a label is too complex to image for a given print speed. An overrun will cause the printer to abort the label being printed. This error is most common on labels over 12.7 cm (5 in) long. 70 Intermec Printer Language (IPL) Developer's Guide

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Chapter 5 — Troubleshooting
70
Intermec Printer Language (IPL) Developer’s Guide
Troubleshooting Checklist
If you receive an error message from the printer or have problems while operating
the printer, follow the next procedure to troubleshoot the printer.
To troubleshoot your printer
1
Send the “Error Code, Request” command (syntax <BEL>) to the printer and see
if the printer returns an error message.
2
If the printer returns an error message, find it in the section called
“Interpreting
Error Codes and Solving Problems” on page 71
. Follow the instructions in
the table to correct the problem.
If the printer does not return an error message, try to locate the symptom in the
“Printer Operation Problems” and “Print Quality Problems” sections of the
printer user’s manual. Follow the instructions in the manual to correct the
problem.
3
Clean the printer components and check all connections. For more information,
see the user’s manual for your printer.
4
If the problem persists, contact Intermec Product Support (1-800-755-5505) in
North America. If you are an international customer, contact your local Intermec
representative.
How the Printer Handles Error Conditions
This section describes how the printer handles error conditions that may occur
while you use IPL commands.
Syntax Errors
The printer responds to syntax errors in the messages it receives from the host by
attempting to execute the commands. It does not ignore a command with a syntax
error; instead, the printer produces output, even if it is wrong. This output helps
determine what went wrong and what should be done to correct the problem.
For more information on command syntax, see the
IPL Command Reference
Manual
.
Parameter Errors
Certain commands require optional parameters. If you do not supply these
parameters, the printer substitutes default values. If a parameter is above its
maximum range limit, the printer uses the maximum value. If it falls below the
minimum range, the printer uses the minimum value. See the
IPL Command
Reference Manual
for the range and default value for each command.
Image Overrun Errors
Image overrun occurs when a label is too complex to image for a given print speed.
An overrun will cause the printer to abort the label being printed. This error is most
common on labels over 12.7 cm (5 in) long.