Intermec i.roc User Manual - Page 33

Find Your Configuration Number Use the following procedure to help you find the configuration number of your computer. • Look at the label on the back of the computer. Find Your Operating System Version Use the following procedure to find the OS version of your mobile computer. 1 Press the Intermec Dashboard (m) button to launch the Dashboard. 2 Tap the Information bar. The Information Details page appears and displays information such as the firmware version and the OS version. Reset the Computer If the computer does not resume after pressing the Power button, or if the computer or an application locks up, you may need to reset the computer. The computer uses the configuration currently saved in flash memory during the boot process. There are three ways to reset the computer: • Reboot • Cold boot • Clean boot Reboot the Computer You may need to reboot the computer to correct conditions where an application stops responding to the system. • Press the Power button and select Reboot from the menu. The computer systematically shuts down, restarts, and goes through the initialization process. Cold Boot the Computer In some cases where the computer completely stops responding, it may be necessary to perform a cold boot or hard reset. Because cold booting may result in data loss, use this method only if all other recovery methods have failed.  Note: Cold booting the computer does not guarantee that cached disk data will be saved, so transactional data may be lost during the reset. All other data, such as configuration and network settings, is preserved. 1 Press and hold both R buttons simultaneously for about 5 seconds. The computer will reboot. 2 Wait while the mobile computer boots. When the cold boot is complete, the Home screen appears. Location of i.roc® Ci70 -Ex/ Reset Buttons Reset button Clean Boot the Computer L Caution A clean boot erases the memory in the mobile computer, including all applications and data files, with the exception of those found in the Flash File Store, or any removable storage. If the computer seems to be locked up, try cold booting it. If this process does not work, use a clean boot to get the computer up and running for further troubleshooting. You can perform a clean boot using the mobile computer. 1 During Reeboot immediately press and hold the Power button and Volume Down button (the lower button on the right side). 2 Continue to hold the Power button and the Volume Down button down until you are prompted to release them. 3 Press the Volume Up button on the right side to start the clean boot. 4 Wait for the computer to load files from its ROM. You can also perform a clean boot using the SmartSystems Console. • Right-click the i.roc® Ci70 -Ex computer and select Intermec Power Tools > Clean Boot Device. Clean the Computer To keep the computer in good working order, you may need to clean the imager window, color camera window, and the touch screen. Clean the windows and the touch screen as often as needed for the environment in which you are using the computer. To clean the computer, use a solution of ammonia and water. L Caution There are no user-serviceable parts inside the i.roc® Ci70 -Ex computer. Opening the computer will void the warranty and may cause damage to the internal components. 1 Press the Power button and choose to suspend the computer. 2 Dip a clean cloth towel in the ammonia solution and wring out the excess. 3 Wipe off the imager window, camera lens, and flash area. Do not allow any abrasive material to touch these surfaces. 4 Wipe dry. 64 65