JVC KD-X310BT Instruction Manual - Page 26

Symptom, Remedy, If you have any troubles, try the following, Check TROUBLESHOOTING, Reset the unit - firmware

Page 26 highlights

Bluetooth® Bluetooth® TROUBLESHOOTING Symptom "BT DEVICE NOT FOUND" appears. Echo or noise occurs. Phone sound quality is poor. "NOT SUPPORT" appears. "ERROR" appears. The unit does not respond when you try to copy the phonebook to the unit. Sound is being interrupted or skipped during playback of a Bluetooth audio player. Remedy The unit failed to search for the registered Bluetooth devices during [AUTO CNNCT]. Turn on Bluetooth from your device and connect manually. ( 18) • Adjust the microphone unit's position. ( 13) • Check the [ECHO CANCEL] setting. ( 15) • Reduce the distance between the unit and the Bluetooth device. • Move the car to a place where you can get a better signal reception. The connected phone does not support Voice Recognition feature. Try the operation again. If "ERROR" appears again, check if the device supports the function you have tried. You may have tried to copy the same entries (as stored) to the unit. Press DISP or G PTY to exit. • Reduce the distance between the unit and the Bluetooth audio player. • Turn off, then turn on the unit and try to connect again. • Other Bluetooth devices might be trying to connect to the unit. Symptom The connected Bluetooth audio player cannot be controlled. "H/W ERROR" appears. "BT ERROR PLS UPDATE" appears. Remedy • Check whether the connected Bluetooth audio player supports Audio/Video Remote Control Profile (AVRCP). (Refer to the instructions of your audio player.) • Disconnect and connect the Bluetooth player again. Reset the unit and try the operation again. If "H/W ERROR" appears again, consult your nearest service center. Update the Bluetooth firmware. ( 4) If you have any troubles, try the following: 1 Check TROUBLESHOOTING 2 Reset the unit ( 3) 3 Contact (USA only) Call: 1-800-252-5722 ( or ) visit: http://www.jvc.com 24

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24
Symptom
Remedy
Bluetooth®
The connected Bluetooth
audio player cannot be
controlled.
Check whether the connected Bluetooth audio
player supports Audio/Video Remote Control Profile
(AVRCP). (Refer to the instructions of your audio
player.)
Disconnect and connect the Bluetooth player again.
“H/W ERROR” appears.
Reset the unit and try the operation again. If “H/W
ERROR” appears again, consult your nearest service
center.
“BT ERROR PLS UPDATE”
appears.
Update the Bluetooth firmware. (
 
4
)
If you have any troubles, try the following:
1
Check TROUBLESHOOTING
2
Reset the unit (
 3)
3
Contact (USA only)
Call:
1-800-252-5722
( or )
visit:
TROUBLESHOOTING
Symptom
Remedy
Bluetooth®
“BT DEVICE NOT FOUND”
appears.
The unit failed to search for the registered
Bluetooth devices during
[AUTO CNNCT]
. Turn on
Bluetooth from your device and connect manually.
(
 
18
)
Echo or noise occurs.
Adjust the microphone unit’s position. (
 
13
)
• Check the
[ECHO CANCEL]
setting. (
 
15
)
Phone sound quality is poor.
Reduce the distance between the unit and the
Bluetooth device.
Move the car to a place where you can get a better
signal reception.
“NOT SUPPORT” appears.
The connected phone does not support Voice
Recognition feature.
“ERROR” appears.
Try the operation again. If “ERROR” appears again,
check if the device supports the function you have
tried.
The unit does not respond
when you try to copy the
phonebook to the unit.
You may have tried to copy the same entries (as
stored) to the unit. Press
DISP
or
G
 
PTY
to
exit.
Sound is being interrupted or
skipped during playback of a
Bluetooth audio player.
Reduce the distance between the unit and the
Bluetooth audio player.
Turn off, then turn on the unit and try to connect
again.
Other Bluetooth devices might be trying to connect
to the unit.