JVC KW-V21BT Instruction Manual - Page 59

Troubleshooting

Page 59 highlights

REFERENCES "SXM Subscription Updated - Press Enter to Continue": • Your subscription has been updated. Press the appropriate button to continue. "SXM Channel Locked" • The selected channel has been locked by the parental controls. Enter the unlock code when you are asked. (Page 27) "SXM Incorrect Lock Code" • The selected channel is a mature or parental lock channel, and locked by the parental lock or user lock code. Enter the correct lock code. Troubleshooting What appears to be trouble is not always serious. Check the following points before calling a service center. • For operations with the external components, refer also to the instructions supplied with the adapters used for the connections (as well as the instructions supplied with the external components). R General No sound comes out of the speakers. • Adjust the volume to the optimum level. • Check the cords and connections. No picture is displayed on the screen. • Turn on the screen. (Page 7) The unit does not work at all. • Reset the unit. (Page 3) The remote controller* does not work. • Replace the battery. * For KW-V41BT Region 1/KW-V21BT Region 1/KW-V11 Region1: Purchase RM-RK258 separately. The App screen is not displayed even when DISP (for KW-V41BT) or (for KW-V21BT/KW-V11) is pressed. • Select an appropriate setting for. (Page 45) The desired source button ([AV-IN]or [ Apps]) cannot be selected on the Home screen. • Select an appropriate setting for . (Page 16) R Discs in general Recordable/Rewritable discs cannot be played back. • Insert a finalized disc. • Finalize the discs with the component which you used for recording. Tracks on the Recordable/Rewritable discs cannot be skipped. • Insert a finalized disc. • Finalize the discs with the component which you used for recording. Playback does not start. • The file format is not supported by the unit. No picture appears on the external monitor. • Connect the video cord correctly. • Select the correct input on the external monitor. R DivX*/MPEG1/MPEG2/JPEG/MP3/WMA/ WAV Discs cannot be played back. • Record the tracks using a compliant application on the appropriate discs. (Page 55) • Add appropriate extension codes to the file names. * Only for KW-V41BT Region 4/KW-V21BT Region 4/KW-V11 Region 4. Tracks are not played back as you have intended them to play. • Playback order may differ from the one played back using other players. R USB "Reading" does not disappear from the screen. • Turn the power off and on again. While playing a track, sound is sometimes interrupted. • The tracks are not properly copied onto the USB device. Copy the tracks again, and try again. ENGLISH 59

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ENGLISH
59
S
X
M
S
ubscription
U
pdated –
P
ress
E
nter to
C
ontinue”:
• Your subscription has been updated.
P
ress the
appropriate button to continue.
S
X
M
C
hannel
L
ocked”
The selected channel has been locked by the
parental controls.
E
nter the unlock code when you
are asked. (
P
age 27)
S
X
M
I
ncorrect
L
ock
C
ode”
The selected channel is a mature or parental lock
channel, and locked by the parental lock or user
lock code.
E
nter the correct lock code.
T
roubleshooting
W
hat appears to be trouble is not always serious.
C
heck the following points before calling a service
center.
F
or operations with the external components,
refer also to the instructions supplied with the
adapters used for the connections (as well as
the instructions supplied with the external
components).
General
N
o sound comes out of the speakers.
A
djust the volume to the optimum level.
C
heck the cords and connections.
N
o picture is displayed on the screen.
• Turn on the screen. (
P
age 7)
T
he unit does not work at all.
R
eset the unit. (
P
age 3)
T
he remote controller* does not work.
R
eplace the battery.
*
For KW-V41BT Region 1/KW-V21BT Region 1/KW-V11 Region1:
Purchase RM-RK258 separately.
T
he
A
pp screen is not displayed even when
DISP
(for
KW
-
V41BT
) or
(for
KW
-
V21BT/KW
-
V11
) is
pressed.
S
elect an appropriate setting for
<
N
avigation
I
nput>
. (
P
age 45)
T
he desired source button ([
AV
-
IN
]or [
A
pps])
cannot be selected on the Home screen.
S
elect an appropriate setting for
<
AV
I
nput>
.
(
P
age 16)
D
iscs in general
R
ecordable
/R
ewritable discs cannot be played
back.
I
nsert a finalized disc.
F
inalize the discs with the component which you
used for recording.
T
racks on the
R
ecordable
/R
ewritable discs
cannot be skipped.
I
nsert a finalized disc.
F
inalize the discs with the component which you
used for recording.
P
layback does not start.
The file format is not supported by the unit.
N
o picture appears on the external monitor.
C
onnect the video cord correctly.
S
elect the correct input on the external monitor.
D
ivX*
/MPE
G
1/MPE
G
2/
J
PE
G
/MP
3
/WMA/
WAV
D
iscs cannot be played back.
R
ecord the tracks using a compliant application on
the appropriate discs. (
P
age 55)
A
dd appropriate extension codes to the file
names.
*
Only for
KW-V41BT Region 4/KW-V21BT Region 4/KW-V11
Region 4.
T
racks are not played back as you have intended
them to play.
P
layback order may differ from the one played
back using other players.
USB
R
eading” does not disappear from the screen.
Turn the power off and on again.
W
hile playing a track, sound is sometimes
interrupted.
The tracks are not properly copied onto the
US
B
device.
C
opy the tracks again, and try again.
REFERENCES