Kenmore 4689 Use and Care Guide - Page 27

Before you call Solutions to Common Problems Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance. OCCURRENCE Range not level. Bad cooking results. Cannot move appliance easily. Appliance must be accessible for service. Entire range or oven does not operate. Surface element does not heat. Surface element too hot or not hot enough. Food not heating evenly. Scratches or abrasions on cooktop surface. Metalmarks. Brown streaks or specks. Areas of discoloration with metallic sheen. POSSIBLE CAUSE/SOLUTION Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the rack is level, Contact installing agent if rack and cabinet cutout flooring are not level, Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are square and have sufficient room for range clearance, Contact cabinet maker to correct problem, Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem. Contact builder or installer to make appliance accessible. Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet. Make sure cord/plug is tightly into outlet. Service wiring is not complete. Contact your Sears Service Center, installing agent or qualified servicer. Power outage. Check house lights to be sure. Call your local electric company for service. No power to the appliance. Check steps under "Entire range or oven does not operate" in this Before You Call checklist. Too low heat setting. Turn control to a slightly higher setting until element comes on. Incorrect control is on. Be sure to use correct control for the element to be used. Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial markings are an indicator of relative heat settings and will vary slightly. Voltage is incorrect. Be sure appliance is properly connected to the specified power source. If you are not sure about this requirement call 1-800-4-MY-HOME® for service (See back cover). Lightweight or warped pans were used. Be sure to use proper cookware. Use only fiat bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily. Lightweight or warped pans were used. Be sure to use proper cookware. Use only fiat bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily. incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking and will become less visible with time. Cleaning materials not recommended for ceramic-glass cooktop have been used. See "Ceramic Glass Cooktop Cleaning & Maintenance" section under General Care & Cleaning. Cookware with rough bottom has been used. Use smooth, fiat-bottomed cookware. Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks. See "Ceramic Glass Cooktop Cleaning & Maintenance" section under General Care & Cleaning. Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks. See "Ceramic Glass Cooktop Cleaning & Maintenance" section under General Care & Cleaning. Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning cream. Use cookware with clean, dry bottoms. iiiiiii_il;_;!i ...ii.i...... 27