Kenwood DDX6015BTR Operation Manual - Page 58
Error message list, roubleshooting
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REFERENCES Error message list If an error occurs while using the unit, a message appears. Take appropriate action according to the following message/remedy/cause list. "No Signal": • Start the playback on the external component connected to the Audio Video or iPod/Audio Video input terminal. • Check the cords and connections. • Signal input is too weak. "Miswiring DC Offset Error"/"Warning DC Offset Error": • A speaker cord has shorted or it has come into contact with the car chassis. Wire or insulate the speaker cord as appropriate, then reset the unit. (Pages 3 and 51) "Parking Off": • No playback picture is shown when the parking brake is not engaged. "Authorization Error": • Check whether the connected iPod/iPhone is compatible with this unit. (Page 56) "USB Device Error": • The USB power voltage is abnormal. • Turn off and turn on the unit. • Connect another USB device. "Panel Mecha Error": • The panel does not work properly. Reset the unit. "No Navigation": • No navigation unit is connected. "Connection Error": • The device is registered but the connection has failed. Connect the registered device. (Page 32) "Please Wait...": • The unit is preparing to use the Bluetooth function. If the message does not disappear, turn off and turn on the unit, then connect the device again (or reset the unit). "No Voice Device": • The connected mobile phone does not have a voice recognition system. "No Data": • No phone book data is contained in the connected Bluetooth phone. "Initialize Error": • The unit has failed to initialize the Bluetooth module. Try the operation again. "Dial Error": • Dialing has failed. Try the operation again. "Hung Up Error": • The call has not ended yet. Park your car, and use the connected mobile phone to end the call. "Pick Up Error": • The unit has failed to receive a call. "Antenna Error": • The antenna has a short-circuit and the protective circuit has activated. • Check the Digital Radio antenna. If a passive antenna without a booster is used, set Antenna power to "OFF". Troubleshooting What appears to be trouble is not always serious. Check the following points before calling a service center. • For operations with the external components, refer also to the instructions supplied with the adapters used for the connections (as well as the instructions supplied with the external components). R General No sound comes out of the speakers. • Adjust the volume to the optimum level. • Check the cords and connections. No picture is displayed on the screen. • Turn on the screen. (Page 8) The unit does not work at all. • Reset the unit. (Page 3) The remote controller* does not work. • Replace the battery. * Purchase KNA-RCDV331 separately. The desired source button ([AV-IN], [AV-IN2] or [APPs]) cannot be selected on the screen. • Select an appropriate setting for . (Page 17) 58