Kenwood KCA-2020AVM User Manual - Page 9

Troubleshooting If You Notice Any Symptoms Troubleshooting will help you to simply identify the most likely cause and restore the process to working status. Whenever you have a problem with the 360° Camera, here are some basic troubleshooting techniques that can help you to fix issues. Please identify the following symptoms and most likely cause to find the solutions. Symptom Difficult to see the image The image is blurry The image is out of alignment The guide lines are out of alignment Likely cause Solution • The vehicle is in a dark area. • The temperature around the lens is either high or low. • The outside temperature is low. Please move car away from the uneven light or direct sunlight. • There are water droplets on the camera. • The surroundings is raining or humid. Please move the car to the room temperature. • External factor (mud etc.) is adhering to the camera. • Sunlight or headlights is shining directly into the camera. • The vehicle is under fluorescent lights, sodium lights, and mercury lights etc. Please clean the camera with water and soft cloth. Dirt or external factors (like water droplets, snow, and mud etc.) attached to the camera. Clean the camera with water and soft cloth. The camera or surrounding area got a strong impact. Please have your dealer to check the vehicle. The camera position is out of alignment. Please have your dealer to check the vehicle. • The vehicle is tilted. (Heavy load, tire puncture, etc.) • The vehicle is in a slope status. This is not malfunction. Please check surroundings visually when reversing the car. There will be some discrepancy in the contents of this user's manual due to the technical evolution and the software improvement. Please follow the actual function display. This manual is only for users' operating reference. 360° Camera Operations Manual ｜ 9