Kenwood KMM-BT304 Instruction Manual 1 - Page 28
Troubleshooting
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TROUBLESHOOTING USB/iPod Radio General Symptom Sound cannot be heard. "MISWIRING CHECK WIRING THEN PWR ON" appears. "PROTECTING SEND SERVICE" appears. • Sound cannot be heard. • The unit does not turn on. • Information shown on the display is incorrect. The unit does not work at all. • Radio reception is poor. • Static noise while listening to the radio. "READING" keeps flashing. Elapsed playing time is not correct. "LOADING" appears when you enter search mode by pressing . Correct characters are not displayed (e.g. album name). "NA FILE" Remedy • Adjust the volume to the optimum level. • Check the cords and connections. Turn the power off, then check to be sure the terminals of the speaker wires are insulated properly. Turn the power on again. Send the unit to the nearest service center. Clean the connectors. ( 30) Reset the unit. ( 3) Connect the antenna firmly. Do not use too many hierarchical levels or folders. This is caused by how the files are recorded. This unit is still preparing the iPod/iPhone music list. It may take some time to load, try again later. • This unit can only display uppercase letters, numbers, and a limited number of symbols. • Depending on the display language you have selected ( 5), some characters may not be displayed correctly. Make sure the media contains supported audio files. ( 30) ANDROID USB/iPod Symptom "NO DEVICE" "COPY PRO" "UNSUPPORTED DEVICE" appears. "UNRESPONSIVE DEVICE" appears "USB HUB IS NOT SUPPORTED" appears. • The source does not change to "USB" when you connect a USB device while listening to another source. • "USB ERROR" appears "NO MUSIC" "iPod ERROR" • Sound cannot be heard during playback. • Sound output only from the Android device. Remedy Connect a USB device, and change the source to USB again. A copy-protected file is played. • Check whether the connected device is compatible with this unit and ensure the file systems are in supported formats. ( 30) • Reattach the device. Make sure the device is not malfunction and reattach the device. This unit cannot support a USB device connected via a USB hub. The USB port is drawing more power than the design limit. Turn the power off and unplug the USB device. Then, turn on the power and reattach the USB device. If this does not solve the problem, turn the power off and on (or reset the unit) before replacing with another USB device. Connect a USB device that contains playable audio files. • Reconnect the iPod. • Reset the iPod. • Reconnect the Android device. • If in [HAND MODE], launch any media player application on the Android device and start playback. • If in [HAND MODE], relaunch the current media player application or use another media player application. • Restart the Android device. • If this does not solve the problem, the connected Android device is unable to route the audio signal to unit. ( 30) 24 ENGLISH
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