Kenwood KMM-BT305 Instruction Manual 3 - Page 28

TROUBLESHOOTING Symptom "UNSUPPORTED DEVICE" appears. "UNRESPONSIVE DEVICE" appears. Remedy • Check whether the connected USB device is compatible with this unit and ensure the file systems are in supported formats. (Page 25) • Reattach the USB device. Make sure the USB device is not malfunction and reattach the USB device. "USB HUB IS NOT SUPPORTED" appears. This unit cannot support a USB device connected via a USB hub. • The source does not change to "USB" when you connect a USB device while listening to another source. • "USB ERROR" appears. The iPod/iPhone does not turn on or does not work. The USB port is drawing more power than the design limit. Turn the power off and unplug the USB device. Then, turn on the power and reattach the USB device. If this does not solve the problem, turn the power off and on (or reset the unit) before replacing with another USB device. • Check the connection between this unit and iPod/iPhone. • Disconnect and reset the iPod/iPhone using hard reset. USB/iPod "LOADING" appears when you enter search mode by pressing . This unit is still preparing the iPod/iPhone music list. It may take some time to load, try again later. "NA FILE" Make sure the media (USB) contain supported audio files. (Page 25) "COPY PRO" A copy-protected file is played (USB). "NO DEVICE" Connect a device (USB), and change the source to USB again. "NO MUSIC" Connect a device (USB) that contains playable audio files. "iPod ERROR" • Reconnect the iPod. • Reset the iPod. Spotify ANDROID Symptom • Sound cannot be heard during playback. • Sound output only from the Android device. "NO DEVICE" or "READING" keeps flashing. Playback is intermittent or sound skips. "NO MUSIC"/"ANDROID ERROR" "DISCONNECTED" "CONNECTING" "CHECK APP" Remedy • Reconnect the Android device. • Launch any media player application on the Android device and start playback. • Relaunch the current media player application or use another media player application. • Restart the Android device. • If this does not solve the problem, the connected Android device is unable to route the audio signal to unit. (Page 25) • If USB connection does not work, connect the Android device via Bluetooth or through auxiliary input jack. • Reconnect the Android device. • If USB connection does not work, connect the Android device via Bluetooth or through auxiliary input jack. Turn off the power saving mode on the Android device. • Make sure Android device contains playable audio files. • Reconnect the Android device. • Restart the Android device. USB is disconnected from the head unit. Please make sure the device is connected properly through USB. • Connected via USB input terminal: The device is connecting to the head unit. Please wait. • Connected via Bluetooth: The Bluetooth is disconnected. Please check Bluetooth connection and make sure both the device and unit are paired and connected. The Spotify application is not connected properly or user is not login. End the Spotify application and restart. Then, log in to your Spotify account. 28 ENGLISH