Kenwood KMM-BT315U North America - Page 29

Troubleshooting - remote wire

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TROUBLESHOOTING Symptom Sound cannot be heard. "MISWIRING CHECK WIRING THEN PWR ON" appears. General "PROTECTING SEND SERVICE" appears. • Sound cannot be heard. • The unit does not turn on. • Information shown on the display is incorrect. The unit does not work at all. (For ) "SET ERROR" / "DEL ERROR" • Radio reception is poor. • Static noise while listening to the radio. Remedy • Adjust the volume to the optimum level. • Check the cords and connections. Turn the power off, then check to be sure the terminals of the speaker wires are insulated properly. Turn the power on again. Send the unit to the nearest service center. Clean the connectors. ( 28) Reset the unit. ( 3) Setting/deleting the remote control ID is unsuccessful. Turn the power off, then turn on the power and perform the operation again. ( 5) Connect the antenna firmly. HD Radio/ Radio USB / iPod "READING" keeps flashing. Elapsed playing time is not correct. "LOADING" appears when you enter search mode by pressing . Do not use too many hierarchical levels or folders. This is caused by how the files are recorded. This unit is still preparing the iPod/iPhone music list. It may take some time to load, try again later. ANDROID USB / iPod Symptom Correct characters are not displayed (e.g. album name). "NA FILE" "READ ERROR" "NO DEVICE" "COPY PRO" "NA DEVICE" "NO MUSIC" "iPod ERROR" • Sound cannot be heard during playback. • Sound output only from the Android device. Remedy • This unit can only display uppercase letters, numbers, and a limited number of symbols. • Depending on the display language you have selected ( 5), some characters may not be displayed correctly. Make sure the media contains supported audio files. ( 28) Copy the files and folders onto the USB device again. If this does not solve the problem, reset the USB device or use another USB device. Connect a USB device, and change the source to USB again. A copy-protected file is played. Connect a supported USB device, and check the connections. Connect a USB device that contains playable audio files. • Reconnect the iPod. • Reset the iPod. • Reconnect the Android device. • If in [HAND MODE], launch any media player application on the Android device and start playback. • If in [HAND MODE], relaunch the current media player application or use another media player application. • Restart the Android device. • If this does not solve the problem, the connected Android device is unable to route the audio signal to unit. ( 28) ENGLISH 25

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ENGLISH
25
TROUBLESHOOTING
Symptom
Remedy
General
Sound cannot be heard.
•
Adjust the volume to the optimum level.
•
Check the cords and connections.
“MISWIRING CHECK WIRING
THEN PWR ON” appears.
Turn the power off, then check to be sure the
terminals of the speaker wires are insulated
properly. Turn the power on again.
“PROTECTING SEND SERVICE”
appears.
Send the unit to the nearest service center.
•
Sound cannot be heard.
•
The unit does not turn on.
•
Information shown on the
display is incorrect.
Clean the connectors. (
 
28
)
The unit does not work at all.
Reset the unit. (
 
3
)
(For
)
“SET ERROR” / “DEL ERROR”
Setting/deleting the remote control ID is
unsuccessful. Turn the power off, then turn on
the power and perform the operation again.
(
 
5
)
HD Radio/
Radio
•
Radio reception is poor.
•
Static noise while listening
to the radio.
Connect the antenna firmly.
USB / iPod
“READING” keeps flashing.
Do not use too many hierarchical levels or folders.
Elapsed playing time is not
correct.
This is caused by how the files are recorded.
“LOADING” appears when you
enter search mode by pressing
.
This unit is still preparing the iPod/iPhone music
list. It may take some time to load, try again later.
Symptom
Remedy
USB / iPod
Correct characters are not
displayed (e.g. album
name).
•
This unit can only display uppercase letters, numbers,
and a limited number of symbols.
•
Depending on the display language you have selected
(
 
5
), some characters may not be displayed
correctly.
“NA FILE”
Make sure the media contains supported audio files.
(
 
28
)
“READ ERROR”
Copy the files and folders onto the USB device again. If
this does not solve the problem, reset the USB device or
use another USB device.
“NO DEVICE”
Connect a USB device, and change the source to USB
again.
“COPY PRO”
A copy-protected file is played.
“NA DEVICE”
Connect a supported USB device, and check the
connections.
“NO MUSIC”
Connect a USB device that contains playable audio files.
“iPod ERROR”
•
Reconnect the iPod.
•
Reset the iPod.
ANDROID
•
Sound cannot be heard
during playback.
•
Sound output only from
the Android device.
•
Reconnect the Android device.
•
If in [
HAND MODE
], launch any media player
application on the Android device and start playback.
•
If in [
HAND MODE
], relaunch the current media
player application or use another media player
application.
•
Restart the Android device.
•
If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit. (
 
28
)