Kenwood KMM-BT325U Instruction Manual 1 - Page 40

Troubleshooting

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TROUBLESHOOTING HD Radio tuner/ Radio Symptom Remedy Sound cannot be heard. • Adjust the volume to the optimum level. • Check the cords and connections. "MISWIRING CHECK WIRING THEN PWR ON" appears. Turn the power off, then check to be sure the terminals of the speaker wires are insulated properly. Turn the power on again. "PROTECTING SEND SERVICE" Send the unit to the nearest service center. appears. Source cannot be selected. Check the [SOURCE SELECT] setting. (Page 5) General • Sound cannot be heard. • The unit does not turn on. • Information shown on the display is incorrect. Clean the connectors. (Page 32) The unit does not work at all. Reset the unit. (Page 3) Correct characters are not displayed. • This unit can only display uppercase letters, numbers, and a limited number of symbols. • Depending on the display language you have selected (page 5), some characters may not be displayed correctly. (For ) "SET ERROR"/"DEL ERROR" Setting/deleting the remote control ID is unsuccessful. Turn the power off, then turn on the power and perform the operation again. (Page 5) • Radio reception is poor. • Static noise while listening to the radio. Connect the antenna firmly. Symptom Remedy Playback order is not as intended. The playback order is determined by the order in which file name were recorded (USB). Elapsed playing time is not correct. This depends on the recording process earlier (USB). "READING" keeps flashing. • Do not use too many hierarchical levels and folders. • Reattach the device (USB/iPod/iPhone). "UNSUPPORTED DEVICE" appears. • Check whether the connected USB device is compatible with this unit and ensure the file systems are in supported formats. (Page 32) • Reattach the USB device. "UNRESPONSIVE DEVICE" appears. Make sure the USB device is not malfunction and reattach the USB device. USB/iPod "USB HUB IS NOT SUPPORTED" appears. This unit cannot support a USB device connected via a USB hub. • The source does not change to "USB" when you connect a USB device while listening to another source. • "USB ERROR" appears. The USB port is drawing more power than the design limit. Turn the power off and unplug the USB device. Then, turn on the power and reattach the USB device. If this does not solve the problem, turn the power off and on (or reset the unit) before replacing with another USB device. The iPod/iPhone does not • Check the connection between this unit and iPod/iPhone. turn on or does not work. • Disconnect and reset the iPod/iPhone using hard reset. "LOADING" appears when you enter search mode by pressing . This unit is still preparing the iPod/iPhone music list. It may take some time to load, try again later. "NA FILE" Make sure the media (USB) contain supported audio files. (Page 32) "COPY PRO" A copy-protected file is played (USB) 36 ENGLISH

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36
ENGLISH
Symptom
Remedy
General
Sound cannot be heard.
•
Adjust the volume to the optimum level.
• Check the cords and connections.
“MISWIRING CHECK WIRING
THEN PWR ON” appears.
Turn the power off, then check to be sure the
terminals of the speaker wires are insulated properly.
Turn the power on again.
“PROTECTING SEND SERVICE”
appears.
Send the unit to the nearest service center.
Source cannot be selected.
Check the
[SOURCE SELECT]
setting. (Page
5
)
• Sound cannot be heard.
•
The unit does not turn on.
• Information shown on the
display is incorrect.
Clean the connectors. (Page 32)
The unit does not work at all.
Reset the unit. (Page 3)
Correct characters are not
displayed.
•
This unit can only display uppercase letters, numbers,
and a limited number of symbols.
•
Depending on the display language you have selected
(page 5), some characters may not be displayed
correctly.
(For
)
“SET ERROR”/“DEL ERROR”
Setting/deleting the remote control ID is unsuccessful.
Turn the power off, then turn on the power and
perform the operation again. (Page 5)
HD Radio tuner/
Radio
• Radio reception is poor.
• Static noise while listening
to the radio.
Connect the antenna firmly.
TROUBLESHOOTING
Symptom
Remedy
USB/iPod
Playback order is not as
intended.
The playback order is determined by the order in which
file name were recorded (USB).
Elapsed playing time is not
correct.
This depends on the recording process earlier (USB).
“READING” keeps flashing.
•
Do not use too many hierarchical levels and folders.
• Reattach the device (USB/iPod/iPhone).
“UNSUPPORTED DEVICE”
appears.
•
Check whether the connected USB device is compatible
with this unit and ensure the file systems are in
supported formats. (Page 32)
• Reattach the USB device.
“UNRESPONSIVE DEVICE”
appears.
Make sure the USB device is not malfunction and reattach
the USB device.
“USB HUB IS NOT
SUPPORTED” appears.
This unit cannot support a USB device connected via a
USB hub.
• The source does not
change to “USB” when
you connect a USB device
while listening to another
source.
• “USB ERROR” appears.
The USB port is drawing more power than the design
limit. Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB device.
If this does not solve the problem, turn the power off and
on (or reset the unit) before replacing with another USB
device.
The iPod/iPhone does not
turn on or does not work.
•
Check the connection between this unit and iPod/iPhone.
•
Disconnect and reset the iPod/iPhone using hard reset.
“LOADING” appears when
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
“NA FILE”
Make sure the media (USB) contain supported audio files.
(Page 32)
“COPY PRO”
A copy-protected file is played (USB)