KitchenAid KCG0702ER Use & Care Guide - Page 17

Troubleshooting

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English TROUBLESHOOTING 1. If the power on indicator remains off and the Espresso Machine fails to heat when the Brewing button is pressed: WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. • Check to see if the Espresso Machine is plugged into a grounded 3-prong outlet; if it is, unplug, plug it back in, and press the Brewing button again. If the Espresso Machine still does not operate, check the fuse or circuit breaker on the electrical circuit the machine is connected to and make certain the circuit is closed. 2. If coffee does not flow from the spout... • Water tank may be empty. • Espresso Machine may need to be descaled. • Capsule container may need to be emptied: -Check to see that there is not a capsule blocked inside the Espresso Machine. -Check to see that the capsule was inserted in the correct orientation. -Check to see that the handle is completely closed, see "Brewing espresso" section. NOTE: If not cleared the brew water will flow into the capsule container to the maintenance unit. (Lift drip grid and check if unbrewed water is present). 3. If coffee grounds found in cup: The handle/capsule door was opened too soon. Wait 3 seconds after the brewing cycle has completed before opening the capsule door. 4. If the LEDs in position 1 and 6 blink alternately at 2 blinks per second: • This indicates the "overheating" error code. The lights will continue to flash until the Espresso Machine is ready, or it enters standby mode. 5. If the LEDs in position 1 and 6 blink 3 times alternately every 2 seconds at two blinks per second: • This indicates the "electronic" error code. Allow the Espresso Machine to go into standby mode, then check to see if the error is still there after reactivating. If the problem cannot be fixed with the steps above, see the "Warranty and service" section.* *DO NOT return the Espresso Machine to the retailer - they do not provide service. Please see the "Warranty and service" section for more information. 17

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17
English
TROUBLESHOOTING
1. If the power on indicator remains off
and the Espresso Machine fails to heat
when the Brewing button is pressed:
• Check to see if the Espresso Machine is
plugged into a grounded 3-prong outlet;
if it is, unplug, plug it back in, and press
the Brewing button again. If the Espresso
Machine still does not operate, check the
fuse or circuit breaker on the electrical
circuit the machine is connected to and
make certain the circuit is closed.
*DO NOT return the Espresso Machine to the retailer – they do not provide service. Please see
the “Warranty and service” section for more information.
Electrical Shock Hazard
Plug into a grounded 3 prong
outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these
instructions can result in
death, fire, or electrical shock.
WARNING
2. If coffee does not flow from the
spout…
• Water tank may be empty.
• Espresso Machine may need to
be descaled.
• Capsule container may need to
be emptied:
-Check to see that there is not a capsule
blocked inside the Espresso Machine.
-Check to see that the capsule was
inserted in the correct orientation.
-Check to see that the handle is
completely closed, see “Brewing
espresso” section.
NOTE:
If not cleared the brew water
will flow into the capsule container to
the maintenance unit. (Lift drip grid and
check if unbrewed water is present).
3. If coffee grounds found in cup:
The handle/capsule door was opened too soon.
Wait 3 seconds after the brewing cycle has
completed before opening the capsule door.
4. If the LEDs in position 1 and 6 blink
alternately at 2 blinks per second:
• This indicates the “overheating” error
code. The lights will continue to flash until
the Espresso Machine is ready, or it enters
standby mode.
5. If the LEDs in position 1 and 6 blink
3 times alternately every 2 seconds at
two blinks per second:
• This indicates the “electronic” error code.
Allow the Espresso Machine to go into
standby mode, then check to see if the
error is still there after reactivating.
If the problem cannot be fixed with the
steps above, see the “Warranty and
service” section.*