KitchenAid KCM1402ER Use & Care Guide - Page 17

English WARRANTY AND SERVICE Hassle-Free Replacement Warranty - 50 United States, District of Columbia, and Puerto Rico We're so confident the quality of our products meets the exacting standards of KitchenAid that, if your Coffee Brewer should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Coffee Brewer returned to us. Your replacement unit will also be covered by our one year limited warranty. Please follow these instructions to receive this quality service. If your Coffee Brewer should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-541-6390 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address. (No P.O. Box numbers, please.) When you receive your replacement Coffee Brewer, use the carton and packing materials to pack up your original Coffee Brewer. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card slip, etc.). Hassle-Free Replacement Warranty - Canada We're so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your Coffee Brewer should fail within the first year of ownership, KitchenAid Canada will replace your Coffee Brewer with an identical or comparable replacement. Your replacement unit will also be covered by our one year limited warranty. Please follow these instructions to receive this quality service. If your Coffee Brewer should fail within the first year of ownership, take the Coffee Brewer or ship collect to an Authorized KitchenAid Service Centre. In the carton include your name and complete shipping address along with a copy of the proof of purchase (register receipt, credit card slip, etc.). Your replacement Coffee Brewer will be returned prepaid and insured. If you are unable to obtain satisfactory service in this manner call our toll-free Customer eXperience Centre at 1-800-807-6777. Or write to us at: Customer eXperience Centre KitchenAid Canada 200 - 6750 Century Ave. Mississauga, ON L5N 0B7 Arranging for Service after the Warranty Expires, or Ordering Accessories and Replacement Parts In the United States and Puerto Rico: For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to: Customer eXperience Center, KitchenAid Portable Appliances, P.O. Box 218, St. Joseph, MI 49085-0218 Outside the United States and Puerto Rico: Consult your local KitchenAid dealer or the store where you purchased the Coffee Brewer for information on how to obtain service. For service information in Canada: Call toll-free 1-800-807-6777. Or write to: Customer eXperience Centre KitchenAid Canada 200 - 6750 Century Ave. Mississauga, ON L5N 0B7 17