KitchenAid KECC562GBL Use and Care Manual - Page 16
If you need assistance or service in Canada, If you need replacement parts, For further assistance
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Requesting Assistance or Service If you need assistance or service in Canada: Call the KitchenAid Consumer Assistance Center toll free: 8:30 a.m. - 6 p.m. (EST) at 1-800-461-5681. Our consultants are available to assist you. When calling: Please know the purchase date, and the complete model and serial number of your appliance (see the "A Note to You" section). This information will help us to better respond to your request. Our consultants provide assistance with: • Features and specifications on our full line of appliances. • Installation information. • Accessory and repair parts sales. • Specialized customer assistance (French speaking, hearing impaired, limited vision, etc.). • Referrals to local dealers, service companies, and repair parts distributors. KitchenAid service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada. To locate the authorized KitchenAid service company in your area, you can also look in your telephone directory Yellow Pages. KitchenAid Canada Appliance Service - Consumer Services Direct service branches: BRITISH COLUMBIA 1-800-665-6788 ALBERTA 1-800-661-6291 ONTARIO (except 807 area code) Ottawa area Outside the Ottawa area 1-800-267-3456 1-800-807-6777 MANITOBA, SASKATCHEWAN and 807 area code in ONTARIO 1-800-665-1683 QUEBEC Montreal (except South Shore) South Shore Montreal Quebec City Sherbrooke 1-800-361-3032 1-800-361-0950 1-800-463-1523 1-800-567-6966 ATLANTIC PROVINCES 1-800-565-1598 If you need replacement parts If you need to order replacement parts, we recommend that you only use factory authorized parts. These parts will fit right and work right, because they are made with the same precision used to build every new KITCHENAID* appliance. To locate factory authorized replacement parts in your area, call our Consumer Assistance Center telephone number or your nearest authorized service center. For further assistance If you need further assistance, you can write to KitchenAid with any questions or concerns at: Consumer Relations Department KitchenAid Canada 1901 Minnesota Court Mississauga, Ontario L5N3A7 16 Please include a daytime phone number in your correspondence.