KitchenAid KEWS145SSS Use & Care Guide - Page 8
Troubleshooting
UPC - 883049035154
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WARMING DRAWER Cleaning Method: Routine cleaning ■ Paper towel and spray glass cleaner: Make sure drawer is cool. Follow manufacturer's instructions. ■ Warm, soapy water or all-purpose cleaner and a nonabrasive, plastic scrubbing pad: Wash, wipe with clean water and dry thoroughly. ■ All-Purpose Appliance Cleaner Part Number 31662 (not included): See "Assistance or Service" section to order. Stubborn stains and baked-on residue Rub in direction of grain to avoid damaging. ■ Mildly abrasive cleanser or stainless-steel cleaners and a damp cloth or sponge. Wash, wipe with clean water and dry thoroughly. Repeat if necessary. RACKS Cleaning Method: ■ Steel-wool pad and warm, soapy water: Wash, rinse and dry thoroughly. TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Warming drawer will not operate Excessive moisture on the drawer ■ Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. ■ Is the power supply cord unplugged? Plug into a grounded 3 prong outlet. Drawer does not slide properly ■ Has the drawer been mounted properly on the slides? See "Warming Drawer Care" section. ■ Has the drawer been overloaded? The weight inside the drawer should not exceed 100 lbs (45 kg). ■ Is the drawer load uneven? Redistribute the food to evenly balance the weight. ■ Did you preheat the drawer? Preheat the drawer before each use. See "Warming Drawer Use" section. ■ Is the MOIST-DRY setting correct? Set the MOIST-DRY slide to DRY to vent the moisture. Cooking results not what expected ■ The exterior of beef and pork may become very dark, but not burnt. This is normal. The interior will remain tender and juicy. Poultry will also darken, especially in areas not covered by skin. 8