KitchenAid KHWS02RWH Use and Care Guide - Page 20

KITCHENAID® WASHER WARRANTY TWO-YEAR FULL WARRANTY For two years from the date of purchase, when this washer is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for replacement parts and repair labor costs to correct defects in materials or workmanship. Service must be provided by a KitchenAid designated service company. THIRD THROUGH FIFTH YEAR LIMITED WARRANTY ON MOTOR AND CENTER POST ASSEMBLY BEARINGS For the third through fifth year from the date of purchase, when this washer is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for replacement parts for the motor and center post assembly bearings if defective in materials or workmanship. THIRD THROUGH TENTH YEAR LIMITED WARRANTY ON TOP AND CABINET ASSEMBLY, GEARCASE ASSEMBLY, AND OUTER TUB For the third through tenth year from the date of purchase, when this washer is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for replacement parts for the following components if defective in materials or workmanship: the top and cabinet assembly due to rust; any part of the gearcase assembly; the outer tub should it crack or fail to contain water. LIFETIME LIMITED WARRANTY ON STAINLESS STEEL WASH DRUM For the lifetime of the washer, when this washer is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for replacement parts for the stainless steel wash drum should it chip or rust due to defects in materials or workmanship. KitchenAid will not pay for: 1. Service calls to correct the installation of your washer, to instruct you how to use your washer, or to replace house fuses or correct house wiring or plumbing. 2. Repairs when your washer is used in other than normal, single-family household use. 3. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with local electrical and plumbing codes, or use of products not approved by KitchenAid or KitchenAid Canada. 4. Any labor costs during the limited warranty periods. 5. Replacement parts or repair labor costs for units operated outside the United States and Canada. 6. Pickup and delivery. This product is designed to be repaired in the home. 7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance. 8. In Canada, travel or transportation expenses for customers who reside in remote areas. KITCHENAID AND KITCHENAID CANADA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province. Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to determine if another warranty applies. If you need service, first see "Troubleshooting." Additional help can be found by checking "Assistance or Service," or by calling our Customer Interaction Center at 1-800-422-1230, from anywhere in the U.S.A. or write: KitchenAid Brand Home Appliances, Customer Interaction Center, 553 Benson Road, Benton Harbor, MI 49022-2692. In Canada, call KitchenAid Canada at 1-800-807-6777. 1/00 Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service. Write down the following information about your washer to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label/plate, located on your appliance as shown in "Parts and Features." Dealer name Address Phone number Model number Serial number Purchase date 20