Kodak C813 User Manual - Page 49

Camera/computer communications - driver

Page 49 highlights

Troubleshooting If... Try one or more of the following Camera freezes up ■ Turn the camera off, then back on. Make sure the camera is turned off when a card is before inserting or removing a card. inserted or removed. Memory card full. ■ Insert a new card (see page 3). ■ Transfer pictures to the computer (see page 37). ■ Delete pictures/videos (see page 14). Memory card and ■ Transfer pictures to the computer (see page 37). internal memory full. ■ Delete pictures/videos (see page 14), or insert a new card (see page 3). Camera/computer communications If... Try one or more of the following The computer does ■ Visit www.kodak.com/go/c713support or not communicate www.kodak.com/go/c813support. with the camera. ■ Turn on the camera (see page 2). ■ Install new batteries (see page 1) or charge rechargeable batteries. ■ Connect the USB cable to camera and computer port (see page 37). ■ Install the software (see page 36). ■ Disconnect the USB cable. Close all software applications. Re-install the software (see page 36). ■ Disconnect camera from the computer. Close all software applications, reconnect camera. Cannot transfer pictures. (The Add New Hardware Wizard cannot locate drivers.) ■ Disconnect the USB cable. (If using camera dock or printer dock, disconnect cable and remove camera from dock). Close all open applications. Re-install the software (see page 36). ■ Disconnect the USB cable. Close all software applications. Re-install the software (see page 36). www.kodak.com/go/support 43

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Troubleshooting
www.kodak.com/go/support
43
Camera/computer communications
Camera freezes up
when a card is
inserted or
removed.
Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full.
Insert a new card (see
page 3
).
Transfer pictures to the computer (see
page 37
).
Delete pictures/videos (see
page 14
).
Memory card and
internal memory
full.
Transfer pictures to the computer (see
page 37
).
Delete pictures/videos (see
page 14
), or insert a new card
(see
page 3
).
If...
Try one or more of the following
The computer does
not communicate
with the camera.
Visit
www.kodak.com/go/c713support
or
www.kodak.com/go/c813support
.
Turn on the camera (see
page 2
).
Install new batteries (see
page 1
) or charge rechargeable batteries.
Connect the USB cable to camera and computer port (see
page 37
).
Install the software (see
page 36
).
Disconnect the USB cable. Close all software applications. Re-install
the software (see
page 36
).
Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
Disconnect the USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (see
page 36
).
Disconnect the USB cable. Close all software applications. Re-install
the software (see
page 36
).
If...
Try one or more of the following