Kodak Zx3 Extended user guide - Page 21

Getting help Problem Solution Camera will not turn on. ■ Ensure that the battery is correctly inserted and charged. ■ Ensure the camera is clean and dry. (If it's wet inside, let it dry for 24 hours.) LCD is not clear. ■ Choose an LCD Glare Shield (page 11). LCD is B&W. ■ Choose a different LCD Glare Shield (page 11). Underwater videos are not ■ Underwater focus range is 1.33 m (4.4 ft)-infinity clear. Videos are choppy or jumpy when played on a computer. ■ Use ARCSOFT MEDIAIMPRESSION for KODAK Software for video playback (see page 8). ■ Ensure that the computer system requirements are met. Go to www.arcsoft.com/support. Videos are blurry. ■ Ensure that the lens is clean. ■ Ensure that the subject is at least 1 m (3.3 ft) from the lens. ■ Turn on Electronic Image Stabilization (see page 11). ■ When using a tripod, turn off Electronic Image Stabilization. Videos do not play on a TV. ■ Ensure that an HDMI or AV Cable is properly connected directly to the TV input (see page 10). ■ Ensure that the TV menu settings are correct for an HDMI or AV connection. ■ Ensure that the Video Out is set correctly (see page 11). Videos are in low ■ If no card is inserted and the camera is powered by the AC resolution and/or are not adapter, then videos are taken in low resolution and are not saved. saved. (The camera is in Demo mode.) Insert a card or unplug the AC adapter. Camera will not work with ■ Ensure that the battery is correctly inserted in the remote optional remote control. control and camera. ■ Ensure that the camera infrared receiver (above the lens) and the remote control have an unobstructed path. ■ Try a different angle, or move closer. www.kodak.com/go/support 15