Konica Minolta bizhub 25e bizhub 25e Administrators Guide - Page 101

Error messages, Error messages displayed on the screen

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Error messages When a communication error occurs or there is a problem with the machine, the information lamp will illuminate in orange and an error message will be displayed or printed. There are errors which you can and cannot clear when you press . Please solve the problem which cannot be cleared by pressing with the help of the error message. When the error is cleared, the information lamp turns off. Errors that will clear by pressing : • Communication errors • When the memory becomes full while receiving a fax • When the memory becomes full while storing a document Errors that will not clear by pressing : • When the paper runs out or when a paper jam or document jam occurs • When the toner runs out • When a cover or cassette is open • When a fatal error occurs in the machine Error messages displayed on the screen Message on the display Call Service: XX Checkout Error: XX Printer malfunction has been detected. Carriage Error Checkout error Carriage Error Checkout error Failed to save the storage. Device:00 Detail: 00000000 Data:000 Checkout error Lamp error. Close the XX cassette Drum life nearing end. Drum life nearing end. Please install new drum. Fuser Life Has Expired. Replace Fuser Unit. Fuser Life Nearing End. Please install new fuser unit. JPEG 2000 PDF Error Additional memory is required to print this PDF file. Description / Solution Contact your local technical representative. The mirror carriage has become inoperable. Contact your local technical representative. Contact your local technical representative The scanner lamp is dim or not operating. Contact your local technical representative. The paper cassette indicated on the LCD is open or has not been closed securely. Close it properly. Your drum cartridge needs to be replaced soon. Contact your local technical representative to purchase a new drum cartridge. Contact your local technical representative. To print this PDF file, you need to install the optional PostScript Memory to your machine. 4-2 Error messages

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4-2
Error messages
Error messages
When a communication error occurs or there is a problem with the machine, the
information lamp will illuminate in orange and an error message will be displayed or
printed.
There are errors which you can and cannot clear when you press <Stop>.
Please solve the
problem which cannot be cleared by pressing <Stop> with the help of the error message.
When the error is cleared, the information lamp turns off.
Errors that will clear by pressing <Stop>:
•
Communication errors
•
When the memory becomes full while receiving a fax
•
When the memory becomes full while storing a document
Errors that will not clear by pressing <Stop>:
•
When the paper runs out or when a paper jam or document jam occurs
•
When the toner runs out
•
When a cover or cassette is open
•
When a fatal error occurs in the machine
Error messages displayed on the screen
Message on the display
Description / Solution
Call Service: XX
Contact your local technical representative.
Checkout Error: XX
Printer malfunction has been
detected.
Carriage Error
The mirror carriage has become inoperable.
Contact your local technical representative.
Checkout error
Carriage Error
Checkout error
Failed to save the storage.
Device:00
Detail: 00000000
Data:000
Contact your local technical representative
Checkout error
Lamp error.
The scanner lamp is dim or not operating.
Contact your local technical representative.
Close the XX cassette
The paper cassette indicated on the LCD is open or has not
been closed securely.
Close it properly.
Drum life nearing end.
Your drum cartridge needs to be replaced soon.
Contact your local technical representative to purchase a
new drum cartridge.
Drum life nearing end.
Please install new drum.
Fuser Life Has Expired.
Replace Fuser Unit.
Contact your local technical representative.
Fuser Life Nearing End.
Please install new fuser unit.
JPEG 2000 PDF Error
Additional memory is required
to print this PDF file.
To print this PDF file, you need to install the optional
PostScript Memory to your machine.