Konica Minolta bizhub 361 bizhub 361/421/501 Network Scan/Fax/Network Fax Oper - Page 293
Fax/Scan function troubleshooting - toner
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Fax/Scan function troubleshooting 11 11 Fax/Scan function troubleshooting 11.1 11.1.1 Cannot send data When data transmission fails, refer to the following table for corrective action. If the action also fails to enable successful transmission, contact your service representative. 2 Note When transmission fails, a TX result report is output. For details, refer to "TX Result report" on page 7-10. (If the TX result report setting is arranged so that a TX result report is printed out) For details on error messages, refer to "Displaying an error message" on page 11-6. For troubleshooting involving misfeeding of the original, poor display quality, and toner run-down, refer to the User's Guide [Copy Operations]. G3 Fax Checkpoint Is the sending procedure correct? Is the recipient's fax number correct? Are the one-touch address and the program address registered correctly? Is the phone line setting correct? Is the phone line correctly connected? Is the recipient side free from trouble? Action Check the sending procedure again and retry. Sometimes a wrong one-touch address or program address is registered, causing a problem when it is used. Check that they are registered correctly. For example, print out an address book list to see registered numbers are correct. Correct errors if any. Is the setting for [Dialing Method] in the Utility screen appropriate for the phone line being used? Check the setting and correct it if anything is wrong. Check the phone line connection and connect it if it is disconnected. Check for trouble on the recipient machine, such as fax power disconnection and an empty paper tray. Call the recipient and check. 501/421/361 11-2
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