Konica Minolta bizhub 421 bizhub 361/421/501 Network Scan/Fax/Network Fax Oper - Page 297
Displaying an error message
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Fax/Scan function troubleshooting 11 11.3 11.3.1 Displaying an error message When any trouble occurs, this machine displays an error screen with one of error messages shown in the following table. Refer to the following table for corrective action. If the action also fails to enable successful communication, contact your service representative. G3 Fax 11.3.2 Error message An error occurred during dialing operation, and transmission failed. Failed to confirm the destination machine. Scanning cannot continue due to insufficient memory. Failed to complete the job. Check the line connection state. Could not connect to the network. Destinations for the specified transmission method cannot be selected because the maximum number of destinations available for broadcasting has been exceeded. Image could not be saved in the User Box due to insufficient HDD capacity. Check log. The number of User Boxes has reached its maximum. This user box has reached its maximum number of pages allowed. The number of registered jobs has reached the max. allowance. Wait until current jobs are completed. Action While the specified number of redials were completed, transmission did not start. The recipient's line may be busy. Check the recipient's condition and retry. The destination machine is not verified even though [Yes] is specified for the Check Dest. & Send function. Check the fax number of the destination machine and retry. Memory has become full during scanning operation. To send the original as much as already scanned, press [Start], and to abort transmission, press [Stop]. The phone line may be unplugged. Check the phone line connection and connect it if it is disconnected. A connection to the network could not be established. Check if the network cable is correctly connected. In addition, check that the "Network Settings" parameters in the Administrator Settings screen been correctly specified. The number of destinations specified exceeds the number possible for a broadcast transmission. Reduce the number of broadcast destinations for one operation, and specify destinations in several batches. The hard disk is full. Delete unnecessary data, and then try saving the data again. The number of user boxes that can be registered has reached the maximum number possible. Delete unnecessary user boxes, and then try registering new boxes again. The number of documents that can be saved in a user box has reached the maximum number possible. Delete unnecessary documents, and then try saving the document again. The number of jobs that can be programmed has reached the maximum number possible. Wait until the current jobs are completed, or delete the current jobs. If the HDD Ready indicator indicates an HDD malfunction: Contact your service representative. 501/421/361 11-6