[Maintenance/Troubleshooting]
Contents-1
Table of contents
1
Cleaning This Machine
1.1
Before getting started
....................................................................................................................
1-2
1.2
Cleaning the outside of this machine
............................................................................................
1-4
Control Panel
......................................................................................................................................
1-4
Exhaust Air Duct
.................................................................................................................................
1-4
Outer Covers
.......................................................................................................................................
1-4
Original Glass
......................................................................................................................................
1-5
Original Cover Pad
..............................................................................................................................
1-5
2
Checking and Replacing Consumables
2.1
Checking the status of consumables
............................................................................................
2-2
Consumables replacement messages
................................................................................................
2-2
Checking the consumable level
..........................................................................................................
2-2
2.2
Replacing consumables
.................................................................................................................
2-3
2.2.1
Replacing a Toner Cartridge
...............................................................................................................
2-3
Handling a Toner Cartridge
.................................................................................................................
2-3
Storing Toner Cartridges
.....................................................................................................................
2-3
Replacement procedure
.....................................................................................................................
2-4
2.2.2
Replacing an Imaging Unit
..................................................................................................................
2-5
2.2.3
Replacing a Staple Kit
.........................................................................................................................
2-7
3
Clearing Paper Jam and Staple Jam
3.1
To prevent a paper jam
..................................................................................................................
3-2
3.2
When a paper jam has occurred
...................................................................................................
3-3
3.2.1
Clearing a paper jam in the Manual Feed Tray
...................................................................................
3-3
3.2.2
Clearing a paper jam in Tray 1
............................................................................................................
3-4
3.2.3
Clearing a paper jam in Tray 2/3/4
......................................................................................................
3-5
3.2.4
Clearing a paper jam in ADF
...............................................................................................................
3-6
3.2.5
Clearing a paper jam in the Front Cover
.............................................................................................
3-6
3.2.6
Clearing a paper jam in the Rear Cover
..............................................................................................
3-9
3.2.7
Clearing a paper jam in the Output Tray
...........................................................................................
3-10
3.2.8
Clearing a paper jam in the outlet of the Finisher
.............................................................................
3-10
3.2.9
Clearing a paper jam in the rear of the Finisher
................................................................................
3-11
3.3
Troubleshooting for paper jam
....................................................................................................
3-13
3.4
Clearing a staple jam
....................................................................................................................
3-15
4
Troubleshooting
4.1
The power is not turned on
............................................................................................................
4-2
4.2
The Touch Panel is not displayed
..................................................................................................
4-3
4.3
Cannot print
.....................................................................................................................................
4-4
4.3.1
Cannot print
........................................................................................................................................
4-4
4.3.2
Problems on print quality
....................................................................................................................
4-7
4.3.3
When the bit count does not match between the server and the client
.............................................
4-8
4.4
Cannot perform network scanning
.............................................................................................
4-10
4.5
Cannot perform fax/internet fax
..................................................................................................
4-11
4.5.1
Cannot perform Fax TX
.....................................................................................................................
4-11
4.5.2
Cannot perform Fax RX
....................................................................................................................
4-12
4.6
Cannot perform copy
....................................................................................................................
4-13
4.7
Major messages and actions
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4-15
Warning messages
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4-15