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Konica Minolta bizhub C368 bizhub C368/C308 Quick Start Guide - Page 250

When printing quality has deteriorated, 6.2.1 Cleaning the Print Head Glass

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6.2 When printing quality has deteriorated 6 6.2 When printing quality has deteriorated 6.2.1 Cleaning the Print Head Glass Printing quality deteriorates if the Print Head Glass is dirty. If this occurs, clean the Print Head Glass according to the following procedure. 1 Open the Front Door of the machine. Troubleshooting Chapter 6 2 Release the Waste Toner Box Lock Lever, then remove the Waste Toner Box. 3 Remove the Printhead Cleaner from the Front Door of this machine. 2 1 4 Slowly insert the Printhead Cleaner all the way to the back end of the Print Head Glass section, and then slowly pull it out. % Repeat this operation approximately three times for all of the Print Head Glass sections. bizhub C368/C308 6-5

Section	Page
Table of contents	2
1 Introduction	11
1.1 Environmental information	11
Environmental initiatives	11
ENERGY STAR®	11
What is an ENERGY STAR® product?	11
Environmental benefits of power management	12
Recycled paper	12
Duplex printing	12
1.2 Certification for USA, Canada, Mexico, Brazil and Europe area	13
For U.S.A	13
For Canada	13
For Mexico	13
For Brazil	13
For Europe	13
1.3 Safety information	14
Warning and precaution symbols	14
These are some of major exemplary graphical symbols.	14
<Power source connection>	14
<Installation>	16
<Using the product>	17
<Consumables>	18
1.4 Regulation notices	20
CE Marking (Declaration of Conformity) for users of the European Union (EU)	20
USER INSTRUCTIONS FCC PART 15 - RADIO FREQUENCY DEVICES (for U.S.A. users)	20
INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 5) (for Canada users)	20
For users in countries not subject to class B regulations	20
GS Certification	20
Laser safety	21
Internal laser radiation	21
CDRH regulations	21
For European users	22
Laser safety label	22
Ozone release	22
Acoustic noise (for European users only)	22
Notification for California customers	22
For EU member states only	23
For EU member states only	23
Telephone cable (for users in countries subject to class B regulations)	23
Graphic symbols used on this machine	24
1.5 Caution notations and labels	25
1.6 Special notice to user	26
For Canada	26
For U.S.A.	26
For New Zealand	27
For Europe	28
1.7 Space requirements	29
1.8 Operation precautions	30
Power source	30
Operating environment	30
Storage of copies	30
Data stored in this machine	30
1.9 Legal restrictions on reproduction	31
1.10 Trademark acknowledgements	32
Copyright	33
Note	33
1.11 SOFTWARE LICENSE AGREEMENT	34
1.12 i-Option LK-105 v4 (searchable PDFs) End User License Agreement	35
2 About This Machine	37
2.1 Intended use of office MFP devices	37
Intended use	37
Impermissible operating conditions	37
Exclusion of liability	37
2.2 Introduction to user's guide	38
2.2.1 User's Guide CD	38
Layout of top page	39
Operating environment	39
Viewing the top page	40
2.2.2 Target groups	40
2.2.3 Symbols and notations used in this manual	40
Procedural instruction	40
Symbols and notations	41
Notations of application names	41
2.3 About this machine	42
2.3.1 Optional components	42
List of optional components	42
List of other optional components	44
2.3.2 Name of parts (MFP)	46
Front side	46
Right side/rear side	47
2.3.3 Name of parts (Optional units)	48
Finisher FS-533, Punch Kit PK-519	48
Job Separator JS-506	49
Finisher FS-534, Saddle Stitcher SD-511, Punch Kit PK-520	50
Large Capacity Unit LU-302	52
2.4 Power supply	53
2.4.1 Turning the power on and off	53
2.4.2 Operating the Power key	54
2.4.3 Power save function	54
Reducing power consumption	55
2.5 Control Panel	56
2.5.1 Name of parts	56
2.6 Touch Panel	58
2.6.1 Main menu	58
Layout of main menu	58
Customizing the main menu	59
2.6.2 Slide menu	59
Customizing the slide menu	60
2.6.3 Operating the Touch Panel	60
Tap	60
Double-tap	60
Flick	60
Drag	61
Pan	61
Long-tap	61
Drag & Drop	61
Pinch in/Pinch out	62
Rotation	62
Precautions on using the Touch Panel	62
2.6.4 How to display the Keypad	63
How to move the Keypad	63
How to close the Keypad	63
To display the Keypad all the time	64
2.6.5 Entering characters	64
When typing in \	64
2.7 Jobs	65
2.7.1 Job screen	65
2.7.2 Multi-job function	66
2.8 Loading paper	67
2.8.1 Loading paper in Tray 1 to Tray 4	67
Applicable paper types	67
How to load paper	67
2.8.2 LCT (built-in)	68
Applicable paper types	68
How to load paper	68
2.8.3 Loading paper into the Large Capacity Unit	69
Applicable paper types	69
How to load paper	69
2.8.4 Bypass Tray	70
Applicable paper types	70
Applicable paper sizes	70
Paper not available	70
How to load paper	70
Loading postcards	71
Loading transparencies	72
Loading envelopes	73
Loading label sheets	74
Loading index papers	75
3 Basic Settings and Operations	77
3.1 Print function	77
3.1.1 Required settings and basic operations (for Windows OS)	77
Preparation flow	77
Operation flow	77
Checking the cable connection	78
Checking network settings of this machine	78
Installing the printer driver	79
Printing data	81
Types of printer drivers	82
3.1.2 Required settings and basic operations (for Mac OS)	82
Preparation flow	83
Operation flow	83
Checking the cable connection	83
Checking network settings of this machine	84
Installing the printer driver	85
Adding and configuring a printer driver	88
Printing data	90
3.2 Scan-to-Send function	91
3.2.1 Various transmission methods	91
Sending data to your computer (SMB Send)	91
Transmitting data as E-mail attachment (E-mail TX)	91
Saving data to the USB memory device (External memory)	91
Various methods for transmitting and saving data	92
3.2.2 Sending data to your Windows computer (SMB Send)	92
Preparation flow	92
Operation flow	93
Checking the cable connection	93
Checking network settings of this machine	93
Checklist	94
Checking computer information	95
Configuring your computer	96
Registering destinations	98
Sending the original	100
3.2.3 Sending data to your Mac computer (SMB Send)	102
Preparation flow	102
Operation flow	102
Checking the cable connection	103
Checking network settings of this machine	103
Configuring this machine (Mac OS X 10.7 or later)	104
Checklist	105
Checking computer information	105
Configuring your computer	106
Registering destinations	108
Sending the original	110
3.2.4 Transmit the scanned data via E-mail (E-mail TX)	112
Preparation flow	112
Operation flow	112
Checking the cable connection	113
Checking network settings of this machine	113
Configuring the E-mail transmission environment	114
Configuring administrator information	115
Sending the original	116
3.3 Fax function	119
3.3.1 Required settings and basic operations	119
Preparation flow	119
Operation flow	119
Checking the cable connection	120
Registering transmission information	120
Selecting the dialing method	121
Sending the original	122
3.3.2 Sending a fax directly from a PC (PC-FAX TX)	125
Preparation flow	125
Operation flow	125
Checking the cable connection	126
Checking network settings of this machine	127
Installing the fax driver	128
Sending data	130
3.4 Copy function	132
Basic operations	132
User authentication	134
3.5 Registering a destination	135
3.5.1 Registering an address book	135
Using the Control Panel to register an address book - Registration from Utility	135
Using the Control Panel to register an address book - Registration in scan/fax mode	137
Using a computer to register a one-touch destination	139
3.5.2 Information required to register a destination	141
3.5.3 Registering a group	142
Registering a new group	142
3.5.4 Retrieving a registered destination	144
Retrieving a destination	144
Specifying a destination	146
3.6 Using a USB memory device	147
3.6.1 Printing data in a USB memory device	147
Printing data	147
3.6.2 Saving the scanned data in the USB memory device (External memory)	149
Specifying functions to be permitted for external memory	149
Saving data in the USB memory device	150
3.7 Using the guidance function	153
3.7.1 Guidance screen	153
Getting help on the currently displayed screen:	153
Getting help on the desired function or procedure:	155
Help Menu list	157
3.8 Using the [Quick Security] function	158
3.8.1 [Quick Security]	158
Required settings	158
4 Advanced Functions	161
4.1 Using advanced functions	161
4.1.1 What are advanced functions?	161
4.1.2 Association with application	162
4.1.3 Registering the i-Option license	162
Preparation flow	162
Enabling the i-Option function	163
Registering the i-Option license	164
Enabling the i-Option function using the license	167
Configuring each function	168
4.2 Using the Web browser function	169
4.2.1 Required settings and procedures	169
Preparation flow	169
Operation flow	169
Enabling the Web browser function	170
Registering the license	171
Enabling the Web browser using the license	173
Starting the Web browser	177
Displaying Web pages	178
Printing the currently displayed page or the linked file	179
4.3 Using the voice guidance	182
4.3.1 Required settings and procedures	182
Preparation flow	182
Operation flow	182
Enabling the voice guidance function	183
Assigning the voice guidance function to a Register key or to the slide menu	183
Specifying the volume and speed	184
Operating the voice guidance	186
Keypad operations for voice guidance	187
Voice guidance on the scan/fax screen	188
5 Frequently Asked Questions	191
5.1 Print	191
5.1.1 Q1. Can I print data on an envelope or postcard?	191
Operation procedure	191
5.1.2 Q2. Can I print on custom size paper?	196
Operation procedure	196
5.1.3 Q3. Can I directly print a file in a USB memory device?	198
Operation procedure	198
5.1.4 Q4. Can printing be restricted by user?	200
How to set	200
5.1.5 Q5. What types are available for printing finish?	203
Staple	203
Punch	203
Center Staple	203
Fold	204
Operation procedure	204
5.1.6 Q6. Can I print on very long sheets of paper such as a banner?	205
How to set	205
5.2 Scan	208
5.2.1 Q1. Can frequently used destinations be registered?	208
5.3 Fax	209
5.3.1 Q1. Can I check fax transmission and reception logs?	209
Operation procedure	209
5.3.2 Q2. Can I send a fax to a number of destinations at one time?	209
Operation procedure: Selecting multiple addresses from the address book	210
Operation procedure: Directly entering multiple destinations	210
5.3.3 Q3. Can I register more than one sender name to appear on faxes so that different ones can be used in different use cases?	211
How to set: Registering sender names	211
How to set: Selecting a sender name upon fax transmission	212
5.3.4 Q4. Is it possible to cut down on the communications expenses by using a network?	213
Operation procedure: Sending an Internet fax	213
Operation procedure: Sending an IP address fax	214
5.3.5 Q5. How can I avoid printing out unwanted faxes?	215
Operation procedure: Configuring to save received faxes in a User Box	215
How to set: Printing faxes saved in a User Box	216
5.3.6 Q6. Can I forward an incoming fax?	217
How to set	217
5.3.7 Q7. Can I directly fax a file on my computer without leaving my desk?	218
Operation procedure	218
5.4 Copy	219
5.4.1 Q1. Can I copy on an envelope or postcard?	219
Operation procedure: Copying on envelopes	219
Operation procedure: Copying on postcards	221
5.4.2 Q2. Can I print on paper of a custom size?	223
Operation procedure: Copying on paper of a custom size	223
Operation procedure: Registering a custom size of paper in memory	224
Operation procedure: Recalling the custom size registered in memory	225
5.4.3 Q3. Can I check the finish before starting copying?	226
How to set: Checking the finish with a preview image	226
How to set: Checking the finish by outputting one copy	227
5.4.4 Q4. Can I easily copy various cards such as an insurance card or driver license card?	228
Operation procedure	228
5.5 User Box	231
5.5.1 Q1. Can I create a User Box, or print or download a file in a User Box?	231
Operation procedure: Using Web Connection	231
Operation procedure: Using the Windows file sharing function	232
5.6 Other	233
5.6.1 Q1. Can more than one computer use the same settings for the printer driver?	233
Operation procedure: Preparing for an install package	233
Operation procedure: Creating an install package	233
Operation procedure: Executing the install package	234
5.6.2 Q2. Can I restrict available functions by user?	234
How to set	234
5.6.3 Q3. Can I change the keying and operation sounds of this machine?	236
How to set	236
5.6.4 Q4. User authentication seems to be enabled on this machine. How can I be authenticated and allowed to operate this machine?	240
How to set: Getting authenticated as a user on this machine	240
How to set: Getting authenticated as a user on the printer driver	240
5.6.5 Q5. The power is input all day. Is there any way to alleviate concerns about electricity charges?	242
How to set	242
5.6.6 Q6. What action should be taken if the administrator password is lost?	244
6 Troubleshooting	247
6.1 Main messages and remedies	247
6.1.1 When a message appears to replace consumables or carry out cleaning	247
6.1.2 When a paper jam message persists	248
6.1.3 When an error message appears	248
6.1.4 When [Stabilizing image.] appears	249
6.2 When printing quality has deteriorated	250
6.2.1 Cleaning the Print Head Glass	250
6.3 When the machine cannot be powered on	252
6.4 When the Touch Panel is not visible	253
6.5 When a message appears to replace consumables or carry out cleaning	254
When staples in the finisher have run out	254
When the punch scrap box is full	254
When toner is running out in the Toner Cartridge	255
When it is time to replace a Toner Cartridge	255
When it is time to replace a Drum Unit	256
When it is time to replace a Developing Unit	256
When a Waste Toner Box is full	257
6.5.1 Replacing a Toner Cartridge	258
6.5.2 Replacing a Waste Toner Box	259
6.5.3 Replacing a Drum Unit	260
7 Index	263