Konica Minolta bizhub PRESS 1250 Watkiss PowerSquare Sheet Feeder User Manual - Page 96

Troubleshooting, 10.4.1 Troubleshooting the Base, 10.4.2 Troubleshooting the Handheld Scanner - review

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10.4 Troubleshooting 10.4.1 Troubleshooting the Base If the Base is not functioning properly, review the following troubleshooting to try to isolate the problem. - Is the red LED ON? If the red LED is not illuminated, check that: The power cord is connected properly and there is power at the power source. - Is the green LED ON? If the green LED is not illuminated, check that: The Handheld Scanner is correctly placed on the Base. The battery is not bad or deeply discharged. In some cases, the battery of the Handheld Scanner may trickle charge to bring it into an acceptable level and the transition to a normal charge cycle. 10.4.2 Troubleshooting the Handheld Scanner Note: Make sure that the battery of the Handheld Scanner is charged. - Is the JDF icon appears on U.I? If not call for technical assistance. JDF is not installed or valid. - Is the message 'Handheld Scanner port open: "COM4" appears? If not call for technical assistance. Handheld Scanner driver must be installed. - Is the Handheld Scanner having trouble reading your barecode? If the Handheld Scanner is not reading barecode well, check that the barecode is not smeared, rough, scratched... Operator Manual Initial issue: 05/11 Page 9 - 96 Latest revision: 03/13

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Operator Manual
Page 9 - 96
Initial issue: 05/11
Latest revision: 03/13
10.4 Troubleshooting
10.4.1 Troubleshooting the Base
If the Base is not functioning properly, review the following troubleshooting to try to isolate the
problem.
- Is the red LED ON?
If the red LED is not illuminated, check that:
The power cord is connected properly and there is power at the power source.
- Is the green LED ON?
If the green LED is not illuminated, check that:
The Handheld Scanner is correctly placed on the Base.
The battery is not bad or deeply discharged. In some cases, the battery of the Handheld
Scanner may trickle charge to bring it into an acceptable level and the transition to a normal
charge cycle.
10.4.2 Troubleshooting the Handheld Scanner
Note: Make sure that the battery of the Handheld Scanner is charged.
- Is the JDF icon appears on U.I?
If not call for technical assistance. JDF is not installed or valid.
- Is the message Handheld Scanner
port open:
"COM4"
appears?
If not call for technical assistance. Handheld Scanner driver must be installed.
- Is the Handheld Scanner having trouble reading your barecode?
If the Handheld Scanner is not reading barecode well, check that the barecode is not
smeared, rough, scratched