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Konica Minolta bizhub PRESS C6000 IC-601 Job Centro User Guide - Page 85

Troubleshooting, 8.1 Cannot start Job Centro, Cannot select [Public User] - error codes

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8.1 Cannot start Job Centro 8 8 Troubleshooting 8.1 Cannot start Job Centro This section describes how to solve issues and problems that you may encounter. If you cannot start Job Centro, check the following items in order from beginning to end. Problem Cannot start [Windows Security Alert] appears. Cannot connect to the network. Cannot connect to the image controller. User Authentication failed. Cannot select [Public User] in user authentication. Account track failed. Possible Cause There is a possibility that the Microsoft .Net Framework 2.0 is not installed. Color Centro may be blocked by the firewall. The network cable may be disconnected. An error may have occurred on this machine. IP address and the port number may be wrong. An error may have occurred on the image controller. When the user authentication is enabled, you may have entered an unregistered user name or password. Printing by public users may be prohibited on the machine. When the account track is enabled, you may have entered an unregistered account track code or password. Remedy When the Microsoft .Net Framework 2.0 is not installed, install it. Allow the communication by Java application on your network. Check that the cable is correctly connected. Check the control panel of this machine. Confirm the IP address and the port number of the JSP settings of the image controller. Check the control panel of this machine. Enter the correct user name or password. Check with the administrator whether printing by public users is permitted. Enter the correct account track code and password. When the above troubleshooting does not eliminate the problem, refer to the "User's Guide - POD Administrator's Reference". IC-601 8-2

Section	Page
1 Introduction	6
1.1 Welcome	6
1.1.1 Composition of User's Guide	6
1.1.2 User's Guide	6
1.2 Conventions used in this manual	7
1.2.1 Symbols used in this manual	7
Safety Information	7
Procedural instruction	7
Key symbols	8
1.2.2 Original and paper indications	8
Paper size	8
Paper indication	8
2 Overview of the Job Centro	10
2.1 Job Centro	10
2.1.1 Roles of Job Centro	10
2.2 Control Panel	11
2.3 Operating environment	13
2.3.1 Connectable computers and operating system	13
Windows	13
2.3.2 Interfaces used for connection	14
Connection diagram	14
2.4 Setup procedure	15
3 Precautions for Installation	17
3.1 Introduction	17
3.2 Installer	17
3.2.1 Operating environment of the installer	17
3.2.2 Settings of the image controller	18
TCP/IP Setting	18
JSP Setting	18
4 Installation of Job Centro	20
4.1 Introduction	20
4.2 Installing Job Centro	20
5 Basic Information	24
5.1 Launch Job Centro	24
5.1.1 General Login	24
5.1.2 User Authentication/Account Track	25
5.2 Screens of Job Centro	26
5.2.1 [Printer]	26
5.2.2 [Device Status]	27
5.2.3 [Consumables]	27
5.2.4 [Paper Tray]	28
5.2.5 [Device Information]	28
5.2.6 [JOB LIST]	28
[Active Job] screen	29
[Image Controller Hold]	29
[Main Body Hold/HDD] screen	29
[Job History] screen	29
5.2.7 [Close]	29
5.3 Layout Settings	30
5.3.1 How to display [Layout Settings] screen	30
5.3.2 Settings of the default tab	30
5.3.3 Settings of the list items	31
5.3.4 Settings of the date style	31
5.3.5 Settings of the time style	32
5.3.6 Reset of the layout	32
5.4 Exit from Job Centro	33
6 How to Manage Job with Job Centro	35
6.1 Job Management of the Printing System	35
6.1.1 Overview of the Job Management by Job Centro	35
6.1.2 Function of [JOB LIST]	36
Job Management of Each Screen	36
Available Menu of Each Screen	36
Other Functions of Each Screen	37
6.2 Management	38
[Active Job] screen	38
Status of Active Job	39
6.2.1 Change the Active Job Priority	39
[Increase Priority]	39
[Change Priority]	40
6.2.2 Delete Active Job	41
6.3 Job Operation in the Image Controller (Image Controller Hold)	42
[Image Controller Hold] screen	42
Sorting of list	43
6.3.1 Search of Job in the Image Controller	43
Search by File Name	43
Search by Condition	44
Clearing Search Conditions	45
6.3.2 Print Job in the Hold Queue of the Image Controller and Copy it to the Hold Queue of the Main Body	45
Print Job	45
Copy Job to the Hold Queue of the Main Body	46
6.3.3 Copy/Delete Job in/from the Image Controller	46
Copy Job	46
Delete Job	47
6.3.4 Operate Job File	47
Rename File Name	47
Import Job	48
Backup Job	50
Restore Job	51
6.3.5 Edit Job in the Image Controller	52
Configuration of The Print Setting Screen	52
[Tray Settings] screen	53
[Basic Setting] screen	54
[Custom Size Settings] screen	56
[Layout] screen	57
[Finishing] screen	58
[Cover Sheet/Insert Sheet] screen	59
[Per Page Setting] screen	60
[Crop Mark] screen	61
[Stamp] screen	62
[Image Quality] screen	63
[Color Management] screen	64
Favorite Setting	65
6.3.6 Edit Page of the Job in the Image Controller	66
Edit Page Screen	66
Move Page	67
Copy Page	67
Copy Page from Other Job	67
Delete Page	68
Rotate Page	68
Insert Blank Page	68
Insert Tab Paper	69
Insert Separator	69
6.4 Job Operation in the Main Body (Main Body Hold/HDD)	70
[Main Body Hold/HDD] screen	70
Sorting of list	71
6.4.1 Print Job in the Hold Queue of the Main Body and Copy/Delete it to/from HDD of the Main Body	71
Reprint Job	72
Copy Job to the HDD of the Main Body	72
Delete Job	73
Unlock the Secure Print Job	74
6.4.2 Print Job in HDD of the Main Body and Copy/Delete it to/from the Hold Queue of the Main Body	74
Reprint Job	75
Copy Job to the Hold Queue of the Main Body	76
Delete Job	76
Unlock the Secure Print Job	77
6.4.3 Create/Delete Folder in/from HDD of the Main Body	77
Create New Folder	77
Delete Folder	78
6.5 Job Confirmation (Job History)	79
[Job History] screen	79
Sorting of list	79
Result	80
6.5.1 Export Job History	80
7 How to Use Utilities	82
7.1 Launch Color Centro	82
7.2 Launch PageScope Web Connection	83
8 Troubleshooting	85
8.1 Cannot start Job Centro	85
9 Appendix	87
9.1 Glossary	87