Konica Minolta magicolor 4690MF magicolor 4690 Facsimile User Guide - Page 92

Problems When Sending Faxes If the fax cannot be sent correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be sent correctly, even after performing the described operations, contact your technical representative. " For details on the error messages, refer to "Error Messages on the Message Window" on page 89. For details on troubleshooting procedures for document misfeeds, paper misfeeds, poor print quality, or empty consumables, refer to the Printer/Copier/Scanner User's Guide on the Documentation CD/DVD. Symptom Cause Solution The document is not scanned. The document is too thick, too thin or too small. Use the original glass to send the fax. The document is scanned at an angle. The document guides Slide the document are not adjusted to the guides to fit the width of width of the document. the document. The fax received by the The document is incor- Position the document recipient is blurry. rectly positioned. correctly. The original glass is dirty. Clean the original glass. The text in the document Adjust the resolution. is written too faint. There may be a problem Check the telephone with the telephone con- line, and then try send- nection. ing the fax again. There may be a problem Make a copy to check with the recipient's fax that this machine is machine. operating correctly, and then, if the copy was printed correctly, have the recipient check the condition of their fax machine. The fax received by the recipient is blank. The document was sent Load the document to be with the front side facing faxed facing up. down (when the ADF is used). 86 Problems When Sending Faxes