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Konica Minolta magicolor 4690MF magicolor 4690 Facsimile User Guide - Page 93

Problems When Receiving Faxes - k toner

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Symptom Cause Solution Transmission is not pos- The transmission proce- Check the transmission sible. dure may have been procedure, and then try performed incorrectly. sending the fax again. The fax number may be Check the fax number. wrong. The one-touch dial key Check that the keys or speed dial may be were correctly proincorrectly programmed. grammed. The telephone line may Check the telephone line be incorrectly con- connection. If it is dis- nected. connected, connect it. There may be a problem Contact the recipient. with the recipient's fax machine (such as, no paper or turned off). Problems When Receiving Faxes If the fax cannot be received correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be received correctly, even after performing the described operations, contact your technical representative. " For details on the error messages, refer to "Error Messages on the Message Window" on page 89. For details on troubleshooting procedures for document misfeeds, paper misfeeds, poor print quality, or empty toner, refer to the Printer/Copier/Scanner User's Guide on the Documentation CD/DVD. Symptom The received fax is blank. Cause Solution There may be a problem with the telephone connection or with the caller's fax machine. Check that the machine can make clean copies. If it can, have the caller send the fax again. The caller may have Contact the caller. loaded the pages backward. Problems When Receiving Faxes 87

Section	Page
Contents	3
Ch.1 Introduction	7
Machine Parts	8
Front View	8
Rear View	8
Ch.2 Control Panel and Configuration Menu	9
About the Control Panel	10
Fax Mode Screen	13
Main Screen	13
Entering Fax Mode	16
Symbol list	16
Configuration Menu Overview	17
Utility Menu	25
MACHINE SETTING	26
ADMIN. MANAGEMENT	27
DIAL REGISTER	30
FAX TX OPERATION	31
FAX RX OPERATION	33
REPORTING	36
Specifying Settings in Utility Menu	37
General Procedure for Specifying Settings in Utility Menu	37
Memory Reception	37
Setting Up the Memory RX Mode	38
Turning Off the Memory RX Mode	39
Specifying Forwarding Settings	39
Ch.3 Sending Faxes	41
Basic Fax Operation	42
Sending a Fax Using the ADF	42
Sending a Fax Using the Original Glass	44
Adjusting the Image Quality	46
Adjusting the Resolution	46
Adjusting the Scan Density	47
Specifying a Recipient	47
Directly Entering a Fax Number	48
Using the Favorite List	48
Using the Speed Dial Function	49
Using the List Function of the Phone Book	49
Using the Search Function of the Phone Book	50
Using the Redial Function	50
Specifying Multiple Recipients	51
Sending a Fax to Multiple Recipients (Broadcast Transmission)	51
Sending a Fax to Multiple Recipients (Group Dial)	52
Sending a Fax at a Specified Time (Timer Transmission)	53
Sending a Batch Transmission	54
Memory Transmission and Direct Transmission	55
Memory Transmission	55
Direct Transmission	55
Changing the Transmission Method	55
Sending a Duplex (Double-Sided) Document Transmission	56
Sending a Fax Manually	57
Sending a Fax Manually After Using the Telephone	57
Sending a Fax Manually Using the On Hook Key	58
Sending a Fax to a Combination of Fax Numbers (Chain Dial)	58
Canceling (Deleting) a Document Queued in Memory for Transmission	59
About the Fax Header	60
Ch.4 Faxing From a Computer (PC-FAX)	61
Sending a Fax Directly From a Computer (PC-FAX)	62
PC-FAX Settings	62
Common Buttons	62
Settings Tab	62
Sender Information Tab	62
Address Book Tab	63
Displaying PC-FAX Settings	63
Windows Vista	63
Windows XP/Server 2003	63
Windows 2000	63
Basic PC-FAX Transmissions	63
Uninstalling the FAX Driver (for Windows)	65
Windows Vista/XP/Server 2003	65
Windows 2000	65
Ch.5 Receiving Faxes	67
Receiving Faxes Automatically	68
Receiving Faxes Manually	68
Forwarding Received Faxes	69
Printing Received Faxes	69
What Is the Guaranteed Imageable (Printable) Area?	69
Adding the Sender’s Information When Printing Faxes	70
Method of printing during reception	71
REDUCTION RX: ON	71
REDUCTION RX: OFF	73
REDUCTION RX: CUT	74
Ch.6 Registering Recipients	77
About the Dial Register Function	78
Favorite List	78
Registering Destinations in the Favorite List	78
Deleting Destinations from the Favorite List	79
Speed Dialing	80
Registering a Speed Dial Destination	80
Changing/Deleting Speed Dial Information	81
Group Dialing	82
Registering a Group Dial Destination	82
Changing/Deleting Group Dial Information	84
Ch.7 Confirmation Mode	85
About the Machine’s Counters	86
Checking the Counter for Fax Printing	86
Checking the Counter for Total Scans	86
Checking the Transmission/Reception Result From the Message Window	86
About the Reports and Lists	87
Printing the Reports and Lists	87
TX RESULT REPORT	87
RX RESULT REPORT	88
ACTIVITY REPORT	88
MEMORY DATA LIST	88
MEMORY IMAGE PRINT	89
FAVORITE LIST	89
SPEED DIAL LIST	89
GROUP DIAL LIST	89
Ch.8 Troubleshooting	91
Problems When Sending Faxes	92
Problems When Receiving Faxes	93
Other Problems	94
Error Messages on the Message Window	95
Appendix	97
Technical Specifications	98
Entering Text	100
Key Operation	100
Entering Fax Numbers	100
Entering Names	101
Entering Email Addresses	101
Changing Input Mode	102
Inputting Example	102
Correcting Text And Input Precautions	103
Index	105
A to D	105
E to P	106