Kyocera ECOSYS M3655idn M3655idn/M3660idn/M3145idn/M3645idn Fax Operation Guid - Page 166
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Troubleshooting > Messages Messages When an error occurs, the display may show one of the messages listed below. These will help you identify and correct the problem. NOTE When a transmission error occurs, a sent/receipt result report is produced. Check the error code shown in the report and refer to the following: Error Code List (page 9-5) To print the sent/receipt result report, refer to the following: Send Result Reports (page 7-4) FAX RX Result Reports (page 7-6) You may also check error codes using the activity report. Activity Report (Outgoing FAX Report and Incoming FAX Report) (page 7-7) Message Add the following paper in cassette #. Box limit exceeded. Cannot process this job. Job Accounting restriction exceeded. Machine failure. Scheduled sending jobs exceeded. The phone receiver is off the hook. Checkpoint Does the selected paper size match the paper size loaded in the specified paper source? Is the indicated cassette out of paper? Is [End] displayed on the screen? ― Is the acceptable printing count restricted by Job Accounting exceeded? ― ― ― Corrective Action Select [Continue] to continue printing. Select [Cancel] to cancel the job. Reference Page ― Load paper. ― Select [Paper Selection] to select the other paper source. Select [Continue] to print on the paper in the currently selected paper source. The specified box is full, and no further ― storage is available; Job is canceled. Select [End]. Try to perform the job again after printing or deleting data from the box. This job is canceled because it is ― restricted by User Authorization or Job Accounting. Select [End]. The printing count exceeded the acceptable count restricted by Job Accounting. Cannot print any more. This job is canceled. Select [End]. Refer to the machine's Operation Guide. Internal error has occurred. Make a note ― of the error code displayed on the screen, and contact your Service Representative. The number of jobs has exceeded the 3-20 limit set for delayed transmission. Select [End]. The job is canceled. Wait until the delayed transmission is executed, or cancel the delayed transmission and then perform the job again. Put down the receiver. ― 9-4