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Kyocera ECOSYS P2040dw ECOSYS P2040dw/dn Operation Guide Rev 2017 02 - Page 190

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Troubleshooting > Troubleshooting P Message Paper jam ― Checkpoints Please wait ― (Cooling) Print overrun ― Press GO R Message RAM disk error Press GO Checkpoints ― Refreshing drum... ― Please wait. Register with Google ― Cloud Print? Replace MK ― Replace the toner. ― Corrective Actions If a paper jam occurs, the machine will stop and the location of the jam will be indicated on the screen. Leave the machine on and select [Help]. Follow the instruction to remove the jammed paper. The machine is under the adjustment to maintain its quality. Please wait. The job was paused because print processing is taking a long time. Select the [Go] key to resume printing. To cancel the job, select [Cancel]. Reference Page page 8-24 ― ― Corrective Actions Reference Page An error has occurred on the RAM disk. Job is canceled. Select the [GO] key. The possible error codes and their descriptions are as follows. 04: Insufficient space on the RAM disk. If the optional RAM disk is installed, increase the RAM disk size by changing RAM Disk Size in Menu. page 6-18 The machine is under the ― adjustment to maintain its quality. Please wait. The message is displayed when the ― printer receives the register request for Google Cloud Print. Select the [OK] key to register the printer as a Google Cloud Print device. Select the [Cancel] key to cancel the registration. Replace Maintenance Kit which is ― displayed on the message display. Replacement of the maintenance kit is necessary at every 100,000 images of printing and requires professional servicing. Contact your Service Representative. Replace the toner container. page 8-6 8-21

Section	Page
Preface	2
Contents	3
Machine Features	7
Guides Provided with the Machine	9
About the Operation Guide (this Guide)	10
Structure of the guide	10
Conventions Used in This Guide	11
Menu Map	13
1 Legal and Safety Information	18
Notice	19
Safety Conventions in This Guide	19
Environment	20
Precautions for Use	21
Laser Safety (Europe)	22
SAFETY OF LASER BEAM (USA)	23
Safety Instructions Regarding the Disconnection of Power	24
Compliance and Conformity	24
Other precautions (for users in California, the United States)	24
EN ISO 7779	24
EK1-ITB 2000	25
Wireless Connection (Mexico only)	25
Security Precautions when Using Wireless LAN (If equipped)	25
Limited Use of This Product (If equipped)	26
Legal Information	27
Energy Saving Control Function	31
Automatic 2-Sided Print Function	31
Resource Saving - Paper	31
Environmental benefits of \	31
Energy Star (ENERGY STAR®) Program	31
2 Installing and Setting up the Machine	32
Part Names (Machine Exterior)	33
Part Names (Connectors/Interior)	34
Part Names (With Optional Equipments Attached)	36
Connecting the Machine and Other Devices	37
Connecting Cables	38
Connecting LAN Cable	38
Connecting USB Cable	39
Connecting the Power Cable	39
Power On/Off	40
Power On	40
Power Off	40
Using the Operation Panel	41
Operation Panel Keys	41
Operation Method	42
Selecting a Menu	43
Setting a Menu	43
Cancelling Menu Selection	43
Help Screen	43
Login/Logout	44
Login	44
Logout	45
Default Settings of the Machine	46
Setting Date and Time	46
Network Setup	48
Configuring the Wired Network	48
Configuring the Wireless Network	50
Setting Wi-Fi Direct	55
Energy Saver function	58
Auto Sleep	58
Sleep Level Set.	59
Power Off Rule (models for Europe)	60
Quiet Mode	61
Installing Software	62
Software on DVD (Windows)	62
Installing Software in Windows	63
Uninstalling the Software	69
Installing Software in Mac Computer	70
Checking the Counter	72
Additional Preparations for the Administrator	73
Strengthening the Security	73
Command Center RX	74
Accessing Command Center RX	75
Changing Security Settings	76
Changing Device Information	78
E-mail Settings	80
3 Preparation before Use	84
Loading Paper	85
Precaution for Loading Paper	85
Selecting the Paper Feeder Units	86
Loading in the Cassettes	87
Precautions for Outputting Paper	90
Paper Stopper	90
4 Printing from PC	91
Printer Driver Properties Screen	92
Displaying the Printer Driver Help	93
Changing the Default Printer Driver Settings (Windows 8.1)	93
Printing from PC	94
Printing on Standard Sized Paper	94
Printing on Non-standard Sized Paper	96
Canceling Printing from a Computer	99
Printing from the Handheld Device	100
Printing by AirPrint	100
Printing by Google Cloud Print	100
Printing by Mopria	100
Printing with Wi-Fi Direct	100
Printing Data Saved in the Printer	101
Specifying the Job Box from a Computer and Storing the Job	101
Printing Document from Quick Copy Box	102
Deleting the Documents Stored in the Quick Copy Box	102
Printing Document from Proof and Hold Box	103
Deleting the Documents Stored in the Proof and Hold Box	103
Printing Documents from Private Print Box	104
Deleting the Documents Stored in the Private Print Box	104
Printing Document from Stored Job Box	105
Deleting the Documents Stored in the Stored Job Box	105
Job Box Setting	106
Monitoring the Printer Status (Status Monitor)	107
Accessing the Status Monitor	107
Exiting the Status Monitor	107
Quick View State	107
Printing Progress Tab	108
Paper Tray Status Tab	108
Toner Status Tab	108
Alert Tab	109
Status Monitor Context Menu	109
Status Monitor Notification Settings	110
Configuration Tool	111
Accessing the Configuration Tool	111
Exiting the Configuration Tool	112
Configuration Tool Settings Screen	113
5 Operation on the Machine	116
Loading Paper in the Multipurpose Tray	117
Canceling Jobs	120
Using Document Boxes	121
What is Job Box?	121
What is Removable Memory Box?	121
Operating using Removable USB Memory	122
Printing Documents Stored in Removable USB Memory	122
Print a file list	123
Removing USB Memory	123
6 Setup and Registration (System Menu)	124
System Menu	125
Operation Method	125
Menu Settings	126
Report Print	127
Paper Settings	129
Print Settings	131
Wi-Fi Direct Set	133
Wi-Fi Settings	133
Wired Network	135
Network Settings	136
Device Common	140
Security	145
User/Job Account	145
Op functions	145
Administrator	146
Adjust/Maintenance	146
Wired Status	146
Wi-Fi Status	146
Wi-Fi Direct	147
7 User Authentication and Accounting (User Login, Job Accounting)	148
Overview of User Login Administration	149
Enabling User Login Administration	150
Key Login	151
Using User Login Administration	152
Login/Logout	152
Overview of Job Accounting	153
To Manage the Number of Sheets Used on Jobs Printed from a PC	153
Enabling Job Accounting	154
Job Accounting Access	155
Job Accounting (Local)	156
Adding an Account	156
Restricting the Use of the Machine	158
Editing an Account	160
Deleting an Account	161
Job Accounting for Printing	162
Configuring Job Accounting	164
Counting the Number of Pages Printed	164
Print Accounting Report	164
Using Job Accounting	166
Login/Logout	166
Apply Limit	167
Unknown ID Job	168
Administrator settings	169
8 Troubleshooting	170
Regular Maintenance	171
Cleaning	171
Cleaning the inside of the Machine	171
Toner Container Replacement	175
Loading Paper	178
Using the Maintenance Menu	179
Troubleshooting	180
Solving Malfunctions	180
Machine Operation Trouble	180
Printed Image Trouble	182
Responding to Messages	185
Clearing Paper Jams	193
Jam Location Indicators	193
Remove any jammed paper in Cassette 1	194
Remove any jammed paper in Cassette 2	196
Remove any jammed paper in Cassette 3	198
Remove any jammed paper in the Multipurpose Tray	200
Remove any jammed paper in Front Cover	201
Remove any jammed paper in Rear Cover	206
Remove any jammed paper in Duplex Unit	209
9 Appendix	212
Optional Equipment	213
Overview of Optional Equipment	213
Optional Applications	216
Starting Application Use	216
Checking Details of Application	217
Paper	219
Basic Paper Specifications	219
Choosing the Appropriate Paper	220
Special Paper	223
Specifications	227
Machine	227
Printer Functions	229
Paper Feeder	230
Glossary	231

Match case Limit results 1 per page

8-21

Troubleshooting > Troubleshooting

Message

Checkpoints

Corrective Actions

Reference

Page

Paper jam

#####################

―

If a paper jam occurs, the machine

will stop and the location of the jam

will be indicated on the screen.

Leave the machine on and select

[

Help

]. Follow the instruction to

remove the jammed paper.

page 8-24

Please wait

(Cooling)

―

The machine is under the

adjustment to maintain its quality.

Please wait.

―

Print overrun

Press GO

―

The job was paused because print

processing is taking a long time.

Select the [

] key to resume

printing. To cancel the job, select

[

Cancel

―

Message

Checkpoints

Corrective Actions

Reference

Page

RAM disk error

Press GO

―

An error has occurred on the RAM

disk. Job is canceled. Select the

[

] key.

The possible error codes and their

descriptions are as follows.

04: Insufficient space on the RAM

disk. If the optional RAM disk is

installed, increase the RAM disk

size by changing RAM Disk Size in

Menu.

page 6-18

Refreshing drum…

Please wait.

―

The machine is under the

adjustment to maintain its quality.

Please wait.

―

Cloud Print?

―

The message is displayed when the

printer receives the register request

for Google Cloud Print. Select the

[

] key to register the printer as a

Google Cloud Print device. Select

the [

Cancel

] key to cancel the

registration.

―

Replace MK

―

Replace Maintenance Kit which is

displayed on the message display.

Replacement of the maintenance kit

is necessary at every 100,000

images of printing and requires

professional servicing. Contact your

Service Representative.

―

Replace the toner.

―

Replace the toner container.

page 8-6