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Kyocera TASKalfa 3010i PrintFleet DCA Setup & User's Guide Rev- 4.2.1 - Page 5

Introduction, 1.1 Device support

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Chapter 1 Introduction PrintFleet Printer DCA Introduction Welcome to PrintFleet Optimizer-a complete remote print management system designed to help owners, sales representatives, service technicians, and administrative personnel grow and streamline their business. This guide covers all aspects of using and administering the PrintFleet Optimizer system, including: • Using the Printer Data Collection Agent • Managing local devices with Local Print Agent • Printer DCA Settings in PrintFleet Optimizer This chapter discusses: • Device support • Obtaining software updates • Contacting Technical Support 1.1 Device support PrintFleet strives to develop vendor-neutral software products, and to support as many models of printers, copiers, fax machines, and multifunction peripherals as possible. However, our products do not support all models available in the market. PrintFleet is continuously adding model support into our software products. Supported models are not all supported to the same extent. For example, one model may be supported for all available data types, while another may only be supported for specific data types, such as device description and life page count. PrintFleet software products collect information from networked imaging devices. Stand alone devices are not supported. Locally connected devices can be partially supported by using the PrintFleet Local Print Agent add-on application. If you find a model that is not currently supported, contact your PrintFleet distributor to inquire about possible future support. If you are a direct client you can contact PrintFleet Technical Support. 1

Section	Page
PrintFleet Printer DCA	1
Table of Contents	3
Chapter 1 Introduction	5
1.1 Device support	5
1.2 Obtaining software updates	6
1.3 Contacting Technical Support	6
Chapter 2 Using the Printer Data Collection Agent	7
2.1 Obtaining/Distributing the Printer DCA software	8
2.2 Installing and activating the Printer DCA	8
2.3 Managing the Printer DCA service	12
Installing and starting the Printer DCA service	12
Setting up the Printer DCA as a scheduled task	12
2.4 Configuring communication settings	13
Changing and testing the communication method and port	13
Using proxy settings	14
Changing the web service settings	15
Enabling Intelligent Update	16
Enabling Remote Configuration	16
Troubleshooting Printer DCA communication problems	16
2.5 Configuring network scan settings	17
Managing scan profiles	18
Specifying which devices to scan	18
Enabling scanning of network and/or local devices	21
Enabling broadcast scanning	21
Enabling Rapid Scan	22
Enabling Printer Job Language (PJL)	22
Setting the scan interval	22
Setting the network timeout	23
Setting the Local Print Agent timeout	24
Setting the number of SNMP retries	24
Using Focus Scans	25
Storing SNMP community strings	25
Masking private data	26
Enabling SNMP traps	27
Disabling real time Printer DCA status	27
Setting the WebPage timeout	28
2.6 Viewing queue, archive, and log files	28
Deleting old archive and log files	29
2.7 Configuring language and read/write settings	30
2.8 Updating the Printer DCA software	31
2.9 Reviewing the End User License Agreement (EULA)	31
2.10 Understanding the network load associated with the Printer DCA	31
2.11 Printer DCA Command Line Options	32
Chapter 3 Managing local devices with Local Print Agent	33
3.1 Installing Local Print Agent	33
3.2 Managing Local Print Agent	34
Starting the Local Agent Management tool	35
Scanning for Local Agent installations	35
Changing the active user for Local Agent Management	35
Interpreting the Local Agent Management scan results	36
Performing a Push Install of Local Print Agent	37
Uninstalling Local Print Agent	37
Checking the data returned by Local Print Agent	37
Rescanning specific IP addresses	38
Configuring a Local Print Agent installation	38
Viewing Local Print Agent log files	39
Changing the Local Print Agent version to install	39
Chapter 4 Printer DCA Settings in PrintFleet Optimizer	41
4.1 Managing Printer DCA installations	41
Generating PIN Codes for Printer DCA	41
Managing Printer DCAs	42
Remotely managing Printer DCA installations using Semaphore	43
4.2 Troubleshooting stale data issues	44
4.3 Providing technical support	44
4.4 Distributing software updates	45
Appendix A Printer Data Collection Agent Checklist and Installation Requirements	46
Index	48
A	48
C	48
D	48
E	48
F	48
H	48
I	48
L	48
M	48
N	48
O	48
P	48
Q	49
R	49
S	49
T	49
U	49
V	49