LG 500G User Manual - Page 18

Troubleshooting - problems

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Troubleshooting This section lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself. Symptom No connection to the network Possible causes Signal is weak or you're outside of the carrier network. Possible Corrective measures Move to a window or open space. Check service provider coverage map. Codes do not match When you want to change a Contact your service provider. security code you have to confirm the new code by entering it again. The two codes that you have entered do not match. Function cannot be set Not supported by Service Provider or registration required. Contact your service provider. Calls not available Dialing error or service limitations. Check the number dialed and check the reception. Contact your service provider. Phone cannot be switched on On/Off key pressed too briefly. Battery is not charged. Battery contacts are dirty. Press On/Off key for at least two seconds. Charge battery. Check charging indicator in the display. Clean the battery contacts. 16

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16
Troubleshooting
This section lists some problems that you might encounter while using your
phone. Some problems require that you call your service provider, but most of
problems you encounter are easy to correct yourself.
Symptom
Possible causes
Possible Corrective measures
No connection to
the network
Signal is weak or you’re outside of
the carrier network.
Move to a window or open space.
Check service provider coverage map.
Codes do not match
When you want to change a
security code you have to confirm
the new code by entering it again.
The two codes that you have
entered do not match.
Contact your service provider.
Function cannot
be set
Not supported by
Service Provider or registration
required.
Contact your service provider.
Calls not available
Dialing error or service limitations.
Check the number dialed and check
the reception. Contact your service
provider.
Phone cannot
be switched on
On/Off key pressed too briefly.
Battery is not charged.
Battery contacts are dirty.
Press On/Off key for at least two
seconds.
Charge battery. Check charging
indicator in the display.
Clean the battery contacts.