LG 65EJ5E Owners Manual - Page 32

running the Clear Panel Noise feature OFF-RS., Color Table in Windows. - oled b

Page 32 highlights

32 ENGLISH The audio function does not work. No sound? Problem Sound is too dull. Action •• See if the audio cable is connected properly. •• See if the sound is set properly. •• Select the appropriate equalizer sound. Screen color is abnormal. Problem Screen has poor color resolution (16 colors). Screen color is unstable or mono-colored. Do black spots appear on the screen? Action •• Set the number of colors to more than 24 bits (true color). Select (Control Panel → Display → Settings → Color Table) in Windows. (The settings may differ depending on your operating system.) •• Check the connection status of the signal cable. Or, re-insert the PC graphics card. •• Several pixels (red, green, white, blue, or black color) may appear on the screen, which can be attributable to the unique characteristics of the OLED panel. This is not a malfunction of the OLED. The operation does not work normally. Problem The power suddenly turned off. Action •• Is the Timer set? •• Check the power control settings. Power interrupted. •• Are the fans functioning properly? -- View the fan status in HOME → [Information] → [Fan Status]. CAUTION •• Image sticking may occur when displaying a fixed image for an extended period of time. It is recommended that you display videos for 12 hours or less per day to decrease the likelihood of image sticking. •• A few horizontal lines may appear on the screens while running the Clear Panel Noise feature (OFF-RS). This is normal, so there is no need for concern. If the power is turned on or a power failure occurs while the Clear Panel Noise feature (OFF-RS) is running, the feature may not work properly. Turn the power on five minutes after running the Clear Panel Noise feature. The external speakers connected to the product may make a sound while you are running the Clear Panel Noise feature (OFF-RS). •• OFF-RS: Removes image sticking through TFT degradation compensation. Runs after 4 hours of use. JB: Removes image sticking through OLED degradation compensation. Runs after 2000 hours of use.

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ENGLISH
32
The audio function does not work.
Problem
Action
No sound?
See if the audio cable is connected properly.
See if the sound is set properly.
Sound is too dull.
Select the appropriate equalizer sound.
Screen color is abnormal.
Problem
Action
Screen has poor color resolution (16
colors).
Set the number of colors to more than 24 bits (true color). Select
(Control Panel
Display
Settings
Color Table) in Windows. (The
settings may differ depending on your operating system.)
Screen color is unstable or mono-colored.
Check the connection status of the signal cable. Or, re-insert the PC
graphics card.
Do black spots appear on the screen?
Several pixels (red, green, white, blue, or black color) may appear on the
screen, which can be attributable to the unique characteristics of the
OLED panel. This is not a malfunction of the OLED.
The operation does not work normally.
Problem
Action
The power suddenly turned off.
Is the Timer set?
Check the power control settings. Power interrupted.
Are the fans functioning properly?
-
View the fan status in HOME
[Information]
[Fan Status].
CAUTION
Image sticking may occur when displaying a fixed image for an extended period of time. It is recommended that you
display videos for 12 hours or less per day to decrease the likelihood of image sticking.
A few horizontal lines may appear on the screens while running the Clear Panel Noise feature (OFF-RS). This is
normal, so there is no need for concern. If the power is turned on or a power failure occurs while the Clear Panel
Noise feature (OFF-RS) is running, the feature may not work properly. Turn the power on five minutes after running
the Clear Panel Noise feature. The external speakers connected to the product may make a sound while you are
running the Clear Panel Noise feature (OFF-RS).
OFF-RS: Removes image sticking through TFT degradation compensation. Runs after 4 hours of use.
JB: Removes image sticking through OLED degradation compensation. Runs after 2000 hours of use.