LG AM501YWM1 Owners Manual - Page 38

ENGLISH Before Calling for Service If you experience problems with the appliance, checking the following chart before calling for service may save you time and money. Problem Possible Causes Product is not working. Power cord is unplugged. Solution •• Correctly insert plug into outlet. •• Check other appliances to make sure outlet is working and power is on at main. Fan is noisy even on the lowest speed. Ultra fine filter (pre-filter) is clogged. Dust has built up in the PM 1.0 Black Filter. Indoor air has a strong odor or is extremely dusty. •• Thoroughly clean the ultra fine filter (pre-filter). See page 33. •• Clean the PM 1.0 Black Filter. See page 34. •• Do not use air purifier instead of a range hood or vent. Ventilate area before using air purifier. Air purification does not work well. Dust has built up in the ultra fine filter (pre-filter). Dust has built up in the PM 1.0 Black Filter. The install location is too large. Nearby objects are blocking the airflow. Product is installed in a corner. •• Clean the ultra fine filter (pre-filter). See page 33. •• Clean the PM 1.0 Black Filter. See page 34. •• Performance may suffer in areas where there is a constant inflow of outdoor air. •• Move the objects or relocate the air purifier. •• Move the air purifier away from the corner so the airflow is not restricted. Product is making clunking sound. Water bucket is not properly mounted. •• Remove and properly reassemble the water bucket. The overall air quality indicator light does not change color when there is a strong odor. The overall air quality indicator light may already be orange or red. •• The overall air quality indicator light shows the odor level or the PM1.0 (super ultra-fine dust) density, whichever is worse. •• The odor sensor is designed to detect harmful gases. Strong food odors may not register as harmful, but the deodorizing Black Filter will remove them. 38