LG BP335W Owners Manual - Page 41
Network, Issue, Cause & Solution
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Troubleshooting 41 Network Issue Cause & Solution BD-Live feature does not work. yy The connected USB storage may not have enough space. Connect the USB storage with at least 1 GB free space. yy Ensure that the unit is correctly connected to the local area network and can access the internet (page 16). yy Your broadband speed may not fast enough to use the BD-Live features. Contact your Internet Service Provider (ISP) and increase the broadband speed is recommended. yy The [BD-LIVE connection] option in the [Setup] menu is set to [Prohibited]. Set the option to [Permitted]. Streaming video services are often stopped or "buffer" during playback. yy Your broadband service speed may not be fast enough to stream video services. Contact your Internet Service Provider (ISP) and increase the broadband speed is recommended. Cannot connect the player to the access point or wireless LAN router. yy The wireless communication may be interrupted from household devices that are using radio frequencies. Move the player away from them. Access point is not displayed yy The access point or wireless LAN router may not broadcast its SSID. on the "Access point name" list. Set your access point to broadcast its SSID through your computer. yy Your network device such as access point may not set with available frequency range and channel that this player can support. Try setting the frequency range and channel on the network device 5 setting. Troubleshooting