LG LCE30845 Owner's Manual (English) - Page 27

ENGLISH TROUBLESHOOTING BEFORE CALLING FOR SERVICE Before you call for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of a defect in workmanship or materials. Problem Possible Causes Cooktop does not work • Cooktop controls are locked. Cooktop does not heat • Circuit breaker has tripped or fuse is blown. • Power outage. • Installation wiring not complete. • No cookware or improper cookware on Cooking Zone. • Cookware incorrect size for selected Cooking Zone. • Cookware not resting completely on Cooking Zone. • Incorrect Cooking Zone selected. Cooktop turns off while cooking • No power to cooktop. • Cooktop internal heat sensor has detected high temperature inside the cooktop. • Automatic shutoff has activated. • Liquid or object on controls area. The power level for a • Cookware has been removed from Cooking Zone is flashing the Cooking Zone. • Cookware not centered on Cooking Zone. Power Boost does not work • Power Boost being used with two Cooking Zones on the same side of the cooktop. Solutions • See USING CHILD LOCK to turn off the CHILD LOCK feature. • Reset the circuit breaker or replace the fuse. • Check house lights to confirm power outage. • Contact the installer or dealer. • Make sure that cookware is centered on the cooking zone, and that cookware is of the proper type for induction cooking. See SELECTING COOKWARE. • Cookware bottom must be large enough to cover Cooking Zone completely. See SELECTING COOKWARE. • Cookware bottoms must be flat and centered on the Cooking Zone, and must not rest on the cooktop triim. See SELECTING COOKWARE. • Make sure the correct control is ON for the Cooking Zone being used. • See "Cooktop does not work" above. • Make sure the cooktop vents are not blocked. See page 21 for Air Exhaust and Fresh Air Intake locations. • The cooktop features an automatic shutoff feature that turns the entire cooktop off if any Cooking Zone has been on continuously for 17 hours. • The cooktop control may read liquids or objects in the controls area as a touch, which could cause the cooktop to shut off. Clean up spills or remove objects and restart cooktop. • Place the cookware back on the Cooking Zone within 90 seconds to maintain the power level settings. • Make sure cookware is centered and resting flat on the Cooking Zone. See SELECTING COOKWARE. • Each side of the cooktop shares an inverter for both Cooking Zone. Power Boost cannot be used with two Cooking Zones on the same inverter at the same time. See POWER BOOST and POWER SHARING. 27