LG LUV300B Owner's Manual - Page 22

TROUBLESHOOTING ENGLISH Review this chart to find do-it-yourself solutions for minor performance problems. Any service or repair needed, other than as described in this User's Guide, should be performed through your local LGE service center. WARNING Electrical shock and personal injury hazard. Always unplug the vacuum cleaner before servicing. Failure to do so could result in electrical shock or personal injury. PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION Vacuum cleaner will not run • Unplugged at wall outlet • Batteries are dead • Thermal protector activated • Make sure cord is plugged into a functioning outlet. • Replace batteries. [See page 19] • Allow the vacuum cleaner to cool down. [See page 14] Poor dirt pickup • Full or clogged dust tank • Dust tank improperly installed • Clogged hose or wand • Belt broken/not installed properly • Agitator motor overload protection activated • Hole in hose • Worn agitator • Use lower power level • Empty dust tank and clean filters. [See page 16-17] • Make sure all dust tank components and filters are installed correctly. • Check for clogs. [See page 19-20] • Check belt and replace if needed. [See page 18-19] • Unplug the vacuum cleaner and check the agitator for obstructions. Press the reset button. [See page 14] • Inspect hose carefully. Replace if needed. • Contact service. • Increase the power level. [See page 10] Agitator does not turn • Switch is off (unit is in bare floor mode) • Cleaner is in upright position • Agitator motor overload protection is tripped (brush is jammed) • Belt broken • Turn on agitator power switch. [See page 10] • Press the Body release and tilt unit back. [See page 10] • Unplug the vacuum cleaner and check the agitator for obstructions and reset the unit. [See Page 14] • Replace belt. [See page 18-19] Dust escapes the dust tank • Dust tank improperly installed • The dust tank lid not closed • The bottom plate is not latched • Make sure all dust tank components and filters are installed correctly. • Check the dust tank lid. • Make sure the bottom plate is closed and latched. Cleaner picks up moveable rugs or is hard to push • Wrong pile height setting • Adjust pile height. [See page 11] Agitator on pet hair turbine tool will not run when attached • Dirty agitator or agitator supports • Obstruction in turbine air path • Low suction from vacuum cleaner • Clean the inside of the pet hair turbine tool. [See page 18] • Clean the inside of the pet hair turbine tool. [See page 18] • Check for clogs. [See page 19-20] Accessory has no suction when using with the handle • Main wand still connected to body • Remove wand. [See page 13] base Handle controls not • Batteries need replacement working • Replace batteries in handle. [See page 19] Dust tank feels • This is normal loose when lifting by the carry handle. • The vacuum is designed like this prevent the tank from separating from the main body while carrying. 21