LG LUWM101HWA Owners Manual - Page 52
Problem, Possible Cause, Solutions
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52 TROUBLESHOOTING Problem Incomplete or no dispensing of detergent Washer will not operate Possible Cause Detergent compartments clogged from incorrect filling. Too much detergent used. Insufficient water supply. Normal residue. Control panel has powered off due to inactivity. Washer is unplugged. Water supply is turned off. Controls are not set properly. Door is open. Circuit breaker/fuse is tripped/ blown. Control needs to be reset. Start/Pause was not pressed after a cycle was set. Extremely low water pressure. Washer is too cold. Solutions Make sure that detergent and additives are put into the correct Auto Dispense reservoirs. Make sure that the Auto Dispense tray is properly installed before the start of the cycle. If dispensing manually, make sure that the suggested amount of detergent is used per the manufacturer's recommendations. You may also dilute the detergent with water to the maximum fill line on the reservoir to avoid clogging. Use only HE (High-Efficiency) detergent. NOTE: Always use as little detergent as possible. HighEfficiency washers need very little detergent to achieve optimum results. Using too much detergent will cause poor wash and rinse performance and may contribute to odors in washer. Make sure that both hot and cold water faucets are turned on all the way. Detergent may have hardened due to lack of use. If this residue builds up it can interfere with normal dispensing of products. Refer to the cleaning instructions. This is normal. Press the Power button to turn the washer on. Make sure cord is plugged securely into a working outlet. Turn both hot and cold faucets fully on. Make sure the cycle was set correctly, close the door and press the Start/Pause button. The washer will not operate if the door is open. Close the door and make sure that nothing is caught in the door seal area preventing it from closing completely. Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be on a dedicated branch circuit. The washer will resume the cycle where it stopped once power is restored. Press the Power button, then re-select the desired cycle and press the Start/Pause button. Press the Power button then re-select the desired cycle and press the Start/Pause button. The washer will shut off if the Start/Pause button is not pressed within 60 minutes. Check another faucet in the house to make sure that household water pressure is adequate. If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the Power button. Otherwise, the display will not come on.