LG LUWM101HWA Owners Manual - Page 54

Performance

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54 TROUBLESHOOTING Performance Problem Wrinkling Staining Poor stain removal Musty or mildewy odor in washer Strange odors coming from washer Possible Cause Washer not unloaded promptly. Washer overloaded. Hot and cold water inlet hoses are reversed. Clothes are over-dried. Clothes are left in the drum for a long time after drying. Liquid chlorine bleach or softener was added directly to the wash load in the drum. Washer was not unloaded promptly. Clothes were not properly sorted. Proper options not selected. Previously set stains. Incorrect or too much detergent has been used. Inside of drum was not cleaned properly. Lint filters have not been cleaned for a long time. Dryer heating. Newly installed washer. Build-up of residue on washer, foreign object in door gasket, clogged drain pump filter, clogged or kinked drain hose. Solutions Always remove items from the washer as soon as the cycle is complete. The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily. Hot water rinse can set wrinkles in garments. Check the inlet hose connections. Make sure select suitable drying cycle. Remove laundry from the drum as soon as possible after the cycle ends. Do not use liquid chlorine bleach with this model. Softener should be put in the Auto Dispense tray. Always remove items from the washer as soon as possible after the cycle is complete. Always wash dark colors separately from light colors and whites to prevent discoloration. Never wash heavily soiled items with lightly soiled items. Heavier soils and tougher stains may require extra cleaning power. Select the Soak or Stain Care feature to boost the cleaning power of the selected cycle. Articles that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal. Use only High-Efficiency (HE) detergent in accordance with the manufacturer's instructions. Run the Tub Clean cycle regularly. Make sure the water supply tap is opened. As the dryer heats, it may initially cause a slight odor. This is normal and does not affect performance. Smell comes from the rubber attached to the washer door. It will eventually dissipate after first couple of wash cycles. Periodically clean the gasket. Mold and foreign substances inside the gasket may produce mildew or musty smells. Clean the drain pump filter regularly. Foreign substances on the drain pump filter may produce mildew or musty smells. If the drain hose is not installed properly, the odor may be emitted because of a backflow of drainage into the tub. Make sure that the drain hose is not kinked or clogged.

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54
TROUBLESHOOTING
Performance
Problem
Possible Cause
Solutions
Wrinkling
Washer not unloaded
promptly.
Always remove items from the washer as soon as the
cycle is complete.
Washer overloaded.
The washer can be fully loaded, but the drum should
not be tightly packed with items. The door of the washer
should close easily.
Hot and cold water inlet hoses
are reversed.
Hot water rinse can set wrinkles in garments. Check the
inlet hose connections.
Clothes are over-dried.
Make sure select suitable drying cycle.
Clothes are left in the drum for
a long time after drying.
Remove laundry from the drum as soon as possible after
the cycle ends.
Staining
Liquid chlorine bleach or
softener was added directly to
the wash load in the drum.
Do not use liquid chlorine bleach with this model.
Softener should be put in the Auto Dispense tray.
Washer was not unloaded
promptly.
Always remove items from the washer as soon as
possible after the cycle is complete.
Clothes were not properly
sorted.
Always wash dark colors separately from light colors
and whites to prevent discoloration. Never wash heavily
soiled items with lightly soiled items.
Poor stain removal
Proper options not selected.
Heavier soils and tougher stains may require extra
cleaning power. Select the Soak or Stain Care feature to
boost the cleaning power of the selected cycle.
Previously set stains.
Articles that have previously been washed may have
stains that have been set. These stains may be difficult
to remove and may require hand washing or pre-treating
to aid in stain removal.
Musty or mildewy
odor in washer
Incorrect or too much
detergent has been used.
Use only High-Efficiency (HE) detergent in accordance
with the manufacturer’s instructions.
Inside of drum was not
cleaned properly.
Run the Tub Clean cycle regularly.
Lint filters have not been
cleaned for a long time.
Make sure the water supply tap is opened.
Strange odors
coming from
washer
Dryer heating.
As the dryer heats, it may initially cause a slight odor.
This is normal and does not affect performance.
Newly installed washer.
Smell comes from the rubber attached to the washer
door.
It will eventually dissipate after first couple of wash
cycles.
Build-up of residue on washer,
foreign object in door gasket,
clogged drain pump filter,
clogged or kinked drain hose.
Periodically clean the gasket. Mold and foreign
substances inside the gasket may produce mildew or
musty smells.
Clean the drain pump filter regularly. Foreign substances
on the drain pump filter may produce mildew or musty
smells.
If the drain hose is not installed properly, the odor may
be emitted because of a backflow of drainage into the
tub. Make sure that the drain hose is not kinked or
clogged.