LG M3800S-BN User Guide - Page 17

Troubleshooting - service manual

Page 17 highlights

Troubleshooting No image is displayed G Is the product power cord connected? G Is the power indicator light on? G Power is on, power indicator is green but the screen appears extremely dark. G the power indicator amber? G Does the 'Out of range' message appear? G Does the 'no signal' message appear? • See if the power cord is properly connected to the outlet. • See if the power switch is turned on. • May need service. • Adjust brightness and contrast again. • Backlight may need repair. • If the product is in power saving mode, move the mouse or press any key. • Turn both devices off and then back on. • The signal from the PC (video card) is out of the vertical or horizontal frequency range of the product. Adjust the frequency range by referring to the Specifications in this manual. * Maximum resolution RGB : 1280 x 1024 @60Hz DVI : 1280 x 1024 @60Hz • The signal cable between PC and product is not connected. Check the signal cable. • Press the 'SOURCE' menu in the remote Control to check the input signal. 'Unknown Product' message appears when the product is connected. G Did you install the driver? • Install the product driver, which is provided with the product, or download it from the web site. (http://www.lge.com) • See if the plug&play function is supported by referring to the video card user manual. Note * Vertical frequency: To enable the user to watch the product display, screen image should be changed tens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the times of image display per second. The unit is Hz. * Horizontal frequency: The horizontal interval is the time to display one vertical line. When 1 is divided by the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal frequency. The unit is kHz. 16

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16
See if the power cord is properly connected to the
outlet.
See if the power switch is turned on.
May need service.
Adjust brightness and contrast again.
Backlight may need repair.
If the product is in power saving mode, move the
mouse or press any key.
Turn both devices off and then back on.
The signal from the PC (video card) is out of the
vertical or horizontal frequency range of the
product. Adjust the frequency range by referring
to the Specifications in this manual.
* Maximum resolution
RGB : 1280 x 1024 @60Hz
DVI : 1280 x 1024 @60Hz
The signal cable between PC and product is not
connected. Check the signal cable.
Press the 'SOURCE' menu in the remote Control
to check the input signal.
No image is displayed
Troubleshooting
Install the product driver, which is provided with
the product, or download it from the web site.
See if the plug&play function is supported by
referring to the video card user manual.
Did you install the driver?
'Unknown Product' message appears when the product is connected.
Note
* Vertical frequency:
To enable the user to watch the product display, screen image should be changed tens of times
every second like a fluorescent lamp. The vertical frequency or refresh rate is the times of image display per second.
The unit is Hz.
* Horizontal frequency:
The horizontal interval is the time to display one vertical line. When 1 is divided by the
horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal
frequency. The unit is kHz.
Is the product power cord connected?
Is the power indicator light on?
Power is on, power
indicator
is green
but the screen appears extremely dark.
the power indicator amber?
Does the 'Out of range' message
appear?
Does the 'no signal' message appear?